Nonexistence Customer Service + False Disputes I've used Swapsy roughly around 15 times within the past two months, and recently I've encountered my first-ever issue with the service. Recently someone I was swapping with, falsely reported they did not receive the funds, despite the uploaded screenshots proving my innocence Swapsy still asked me to provide additional screenshots. This wasn't an issue, besides the fact it took over twelve hours for Swapsy to simply reply with "Please wait while we contact recipient." So far, there haven't been any additional updates and it seems I will not be getting my funds anytime soon. This was for a transaction over $500, so I only recommend users using Swapsy for lesser amounts.

Used for two years, love it. I have used this service for two years and have been utterly impressed throughout. The Swapsy WeChat is responsive when there is a problem, responding within 30 minutes max. Sometimes there is a shortage of trades from USD to CNY, but as long as you keep refreshing you'll find one. Overall I often suggest this service to my expat friends as it is way cheaper and faster than wiring through a bank.

Works great! I just added Alipay to my China eWallet and wanted to try it out. Since it was my first time, I uploaded the wrong Alipay 2D QR code for receiving money. Swapsy does a good job founding this out (though I'm not sure how, maybe they got notified by the party swapping money with me, or they have some built-in code to catch such dumb mistake by user?) and emailing to remind me of making corrections. Overall, transactions went through smoothly and timely. I've swapped 10+ times on Swapsy, and will certainly do more!

This service is the best This service works well. It is entirely transparent, organized, and dedicated to swapping digital wallets. This service has become my best way to transfer USD to CNY in China. Thank you, Swaps. If you follow the steps correctly, it will work every time without the hassle of Chinese banks and delays. Please add the support staff on WeChat. They will respond and assist if you need it

Fast. Simple. Affordable. A+ This is one of the few easy ways of exchanging money between CNY and USD. It's much easier than using banks and the results are guaranteed if you follow the instructions. Swap credits are easy to buy and priced cheaper than transfer services by banks or PayPal. I've been using this service from time to time for a few years and support has always been fast and helpful. I definitely recommend this service.