Robert
GBReliable, fast and safe Swapsy is great. Have swapped hundreds of thousands of RMB for USD with zero issues. The longest it ever takes is about two days per swap, with most being well under 24 hours. The only feature I wish they would reintroduce is swaps for other currencies, or improve support for platforms that don't require a US bank account.
Richard Xu
GBNonexistence Customer Service + False Disputes I've used Swapsy roughly around 15 times within the past two months, and recently I've encountered my first-ever issue with the service. Recently someone I was swapping with, falsely reported they did not receive the funds, despite the uploaded screenshots proving my innocence Swapsy still asked me to provide additional screenshots. This wasn't an issue, besides the fact it took over twelve hours for Swapsy to simply reply with "Please wait while we contact recipient." So far, there haven't been any additional updates and it seems I will not be getting my funds anytime soon. This was for a transaction over $500, so I only recommend users using Swapsy for lesser amounts.
Rilakkuma
GBUsed for two years, love it. I have used this service for two years and have been utterly impressed throughout. The Swapsy WeChat is responsive when there is a problem, responding within 30 minutes max. Sometimes there is a shortage of trades from USD to CNY, but as long as you keep refreshing you'll find one. Overall I often suggest this service to my expat friends as it is way cheaper and faster than wiring through a bank.
Gloria Diaz
GBSwapsy is a Godsend Having issues with transferring money from my current bank account here in China. Swapsy is a Godsend! I only wish I could transfer more than $300, as my credit union does not support Zelle. Overall, this is easier than going to the bank here in China! Please keep up the good work!
Devon Loughran
GBBeen using Swapsy since 2019 Been using Swapsy since 2019, works as advertised. Still feel kinda weird about sending money across to complete strangers after all this time, and really only had a couple of issues during the nearly 3 years of using. Overall, more convenient (and cheaper) than going to a bank. Only complaint is the lack of currency options, as my UK expat buddies can't use (Swapsy used to offer CAD, AUD, and GBP if I recall correctly, not sure what happened to them.)