Richard Xu
GBNonexistence Customer Service + False Disputes I've used Swapsy roughly around 15 times within the past two months, and recently I've encountered my first-ever issue with the service. Recently someone I was swapping with, falsely reported they did not receive the funds, despite the uploaded screenshots proving my innocence Swapsy still asked me to provide additional screenshots. This wasn't an issue, besides the fact it took over twelve hours for Swapsy to simply reply with "Please wait while we contact recipient." So far, there haven't been any additional updates and it seems I will not be getting my funds anytime soon. This was for a transaction over $500, so I only recommend users using Swapsy for lesser amounts.
Joe Bullock
GBSwapsy works great Swapsy works great. The only hang-up are their limitations for transferring funds. Our banks put a lot of limits on Zelle transfers, and Zelle has its own limitations too. We love everything else about this service. We would use it more if we could! We sure want to, but our banks won't let us.
Rilakkuma
GBUsed for two years, love it. I have used this service for two years and have been utterly impressed throughout. The Swapsy WeChat is responsive when there is a problem, responding within 30 minutes max. Sometimes there is a shortage of trades from USD to CNY, but as long as you keep refreshing you'll find one. Overall I often suggest this service to my expat friends as it is way cheaper and faster than wiring through a bank.
Lily Chen
GBIt's the only service that I used for… It's the only service that I used for sending money in Yuan. Very reliable and high exchange rate that keeps up with the market. Sometimes it takes a day to receive the money, but other times only a few hours. The minimum service fee is $2 if you send money below a certain amount. Overall, I strongly recommend the company and will continue to use it.
Y L
GBWorks great! I just added Alipay to my China eWallet and wanted to try it out. Since it was my first time, I uploaded the wrong Alipay 2D QR code for receiving money. Swapsy does a good job founding this out (though I'm not sure how, maybe they got notified by the party swapping money with me, or they have some built-in code to catch such dumb mistake by user?) and emailing to remind me of making corrections. Overall, transactions went through smoothly and timely. I've swapped 10+ times on Swapsy, and will certainly do more!