Eric
GBGreat company and great service Great company and great service. We have been using swapsy for years and exchange funds every month, we save an enormous amount of money using swapsy. We have never had a problem and have always had a successful transfer every single time. Watch out banks, swapsy has figured out international currency exchange. When we have had an issue swapsy staff was friendly, available and ensured we had a successful transfer. Swapsy has earned our trust for currency exchange.
Richard Xu
GBNonexistence Customer Service + False Disputes I've used Swapsy roughly around 15 times within the past two months, and recently I've encountered my first-ever issue with the service. Recently someone I was swapping with, falsely reported they did not receive the funds, despite the uploaded screenshots proving my innocence Swapsy still asked me to provide additional screenshots. This wasn't an issue, besides the fact it took over twelve hours for Swapsy to simply reply with "Please wait while we contact recipient." So far, there haven't been any additional updates and it seems I will not be getting my funds anytime soon. This was for a transaction over $500, so I only recommend users using Swapsy for lesser amounts.
Thomas
GBVery easy to use Very easy to use, safe, secure, and efficient. Fees are quite minimal for a transaction service like this. It has made my life as an expat in China much easier.
Henry
TWVery reliable, just a bit slow Great service and I've never had a problem with it. I just wish Swapsy would let you start a new trade once you've sent money and receipt has been confirmed but you are waiting for your trading partner to send money. Sometimes it can take a few days, and then Zelle might need more days to deposit the money. It also feels a bit punitive to give a 50 credit bonus if you confirm within an hour and 30 credits if you confirm within 8 hours, after you might have been waiting for 2 days already and with time differences you'll probably be asleep when they send it.
Lizzy
GBI've used Swapsy over years and they're… I've used Swapsy over years and they're always trustable. It may takes up to 2 days to receive the payments but that's the longest waiting time. Their customer service team is always awesome, and they can help me find multiple matching results.