Jeanette Li
GBI like Swapsy I like Swapsy, definitely easier to send money than going to a bank. My only issues with Swapsy is there customer service is does not exist. I have sent several messages to support and never get a response just the generic e-mail. The second is when we do a swap we have to pay within 30 minutes yet the other party gets up to 7 working days. We should be able to do two swaps at a time.
Anne-Marie Makombe
GBThe Answer for Foreigners in China This app has saved my life in China in terms of finally being able to transfer money out with minimum hassle. So far all my transactions have been seamless, the app is very straightforward to use once your account is set up. I hope this app persists!
Lily Chen
GBIt's the only service that I used for… It's the only service that I used for sending money in Yuan. Very reliable and high exchange rate that keeps up with the market. Sometimes it takes a day to receive the money, but other times only a few hours. The minimum service fee is $2 if you send money below a certain amount. Overall, I strongly recommend the company and will continue to use it.
Thomas
GBVery easy to use Very easy to use, safe, secure, and efficient. Fees are quite minimal for a transaction service like this. It has made my life as an expat in China much easier.
Richard Xu
GBNonexistence Customer Service + False Disputes I've used Swapsy roughly around 15 times within the past two months, and recently I've encountered my first-ever issue with the service. Recently someone I was swapping with, falsely reported they did not receive the funds, despite the uploaded screenshots proving my innocence Swapsy still asked me to provide additional screenshots. This wasn't an issue, besides the fact it took over twelve hours for Swapsy to simply reply with "Please wait while we contact recipient." So far, there haven't been any additional updates and it seems I will not be getting my funds anytime soon. This was for a transaction over $500, so I only recommend users using Swapsy for lesser amounts.