Great company and great service Great company and great service. We have been using swapsy for years and exchange funds every month, we save an enormous amount of money using swapsy. We have never had a problem and have always had a successful transfer every single time. Watch out banks, swapsy has figured out international currency exchange. When we have had an issue swapsy staff was friendly, available and ensured we had a successful transfer. Swapsy has earned our trust for currency exchange.

First transaction went smoothly First transaction went smoothly. Registered and started swap at noon and received the fund at night. During the period I was contacted by customer service to update the AliPay info, which asked for my email instead of phone for better privacy as the reason. It updated within minutes after I sent the info back. Overall great experience so far.

Been using Swapsy since 2019 Been using Swapsy since 2019, works as advertised. Still feel kinda weird about sending money across to complete strangers after all this time, and really only had a couple of issues during the nearly 3 years of using. Overall, more convenient (and cheaper) than going to a bank. Only complaint is the lack of currency options, as my UK expat buddies can't use (Swapsy used to offer CAD, AUD, and GBP if I recall correctly, not sure what happened to them.)

I've used Swapsy over years and they're… I've used Swapsy over years and they're always trustable. It may takes up to 2 days to receive the payments but that's the longest waiting time. Their customer service team is always awesome, and they can help me find multiple matching results.

Nonexistence Customer Service + False Disputes I've used Swapsy roughly around 15 times within the past two months, and recently I've encountered my first-ever issue with the service. Recently someone I was swapping with, falsely reported they did not receive the funds, despite the uploaded screenshots proving my innocence Swapsy still asked me to provide additional screenshots. This wasn't an issue, besides the fact it took over twelve hours for Swapsy to simply reply with "Please wait while we contact recipient." So far, there haven't been any additional updates and it seems I will not be getting my funds anytime soon. This was for a transaction over $500, so I only recommend users using Swapsy for lesser amounts.