Z Yan
GBFirst transaction went smoothly First transaction went smoothly. Registered and started swap at noon and received the fund at night. During the period I was contacted by customer service to update the AliPay info, which asked for my email instead of phone for better privacy as the reason. It updated within minutes after I sent the info back. Overall great experience so far.
Robert
GBReliable, fast and safe Swapsy is great. Have swapped hundreds of thousands of RMB for USD with zero issues. The longest it ever takes is about two days per swap, with most being well under 24 hours. The only feature I wish they would reintroduce is swaps for other currencies, or improve support for platforms that don't require a US bank account.
Joe Bullock
GBSwapsy works great Swapsy works great. The only hang-up are their limitations for transferring funds. Our banks put a lot of limits on Zelle transfers, and Zelle has its own limitations too. We love everything else about this service. We would use it more if we could! We sure want to, but our banks won't let us.
Jeanette Li
GBI like Swapsy I like Swapsy, definitely easier to send money than going to a bank. My only issues with Swapsy is there customer service is does not exist. I have sent several messages to support and never get a response just the generic e-mail. The second is when we do a swap we have to pay within 30 minutes yet the other party gets up to 7 working days. We should be able to do two swaps at a time.
Henry
TWVery reliable, just a bit slow Great service and I've never had a problem with it. I just wish Swapsy would let you start a new trade once you've sent money and receipt has been confirmed but you are waiting for your trading partner to send money. Sometimes it can take a few days, and then Zelle might need more days to deposit the money. It also feels a bit punitive to give a 50 credit bonus if you confirm within an hour and 30 credits if you confirm within 8 hours, after you might have been waiting for 2 days already and with time differences you'll probably be asleep when they send it.