Jeff Gelwix
GBTremendous Solution Built By a Tremendously Customer Centric Organization Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is. Clerk Chat allows us to field text messages and respond to them across our organization (by whoever is first available) seamlessly and enables us to utilize SMS natively in Microsoft Teams without the need for another third-party application.
Sexual Assault Crisis Centre
CAMuhammad quickly solved the issue in… Muhammad quickly solved the issue in regards to us being in Canada and set up the appropriate checks.
Anchor Point
GBThe best of the best I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers. I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced. We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end. They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app. Shout out to Alex and Igor for all that they do!
TS
GBMuhammad with clerk chat was very… Muhammad with clerk chat was very knowledgeable and took the time to clearly explain the answers to my questions. He provided the best customer service I've received regarding these questions.
Valora
GBWonderful support team! Their communication was wonderful and they really helped make sure we got everything situated. The customer support team is absolutely wonderful!