Sexual Assault Crisis Centre
CAMuhammad quickly solved the issue in… Muhammad quickly solved the issue in regards to us being in Canada and set up the appropriate checks.
Anchor Point
GBThe best of the best I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers. I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced. We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end. They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app. Shout out to Alex and Igor for all that they do!
B Chambers
GBHas been my best Partner in technology! If you reading this and not a customer, you are missing out. We use Clerk.Chat to help us with over 400 clients and their 2FA SMS messages. We have put this system to the test time and time again. The initial setup was painless, quick and solid. When I have a question or concern, the team from the leaders to the service desk were right there with me the whole time. We are now going put our complete reliance in them with moving our emergency broadcast system method for major system loss notifications. Highly Recommend!
Brad Melton
GBExcellent product and customer service! Excellent product and customer service! Straightforward, simple, and quick initial setup. Knowledgeable and friendly support staff. Grateful for their thorough explanations to help me through some of the learning opportunities with Microsoft Teams Phone services.
Beth Cassidy
GBClerk Chats support is quick Clerk Chats support is quick, simple and very reliable. They have a strong sense of customer support and loyalty!