CS
GBGreat customer service Great customer service, and the phone/SMS service seems to work pretty seamlessly.
Randall
GBMy voice calling stopped working My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working. Exceptional Support!
Jessica Szekalski
GBAmazing platform, outstanding service! Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!
Jeff Gelwix
GBTremendous Solution Built By a Tremendously Customer Centric Organization Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is. Clerk Chat allows us to field text messages and respond to them across our organization (by whoever is first available) seamlessly and enables us to utilize SMS natively in Microsoft Teams without the need for another third-party application.
Vita Trtik
GBExcellent product with outstanding support. Excellent product for modern communications. The initial setup is quick and straightforward. I recently had an amazing experience with Clerk's product and customer service. Even though I opted for the free plan for now, and I clearly stated before the support call, the technical support team helped me out in the best possible way and explained the technical aspects of the solution. Muhammad was an absolute gem in providing support, he is extremely knowledgeable and helpful. I can confidently say that Clerk Chat has been the most helpful team to work with, and their strong sense of customer support and loyalty exceeded my expectations.