Randall
GBMy voice calling stopped working My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working. Exceptional Support!
Steve Rothwell
GBClerk SMS to MS Teams I have had two phone support sessions with Clerk and they are extremely helpful and knowledgeable about their product. I was setting up Clerk SMS to work with MS Teams. It is up and running and working just like I had hoped.
Vita Trtik
GBExcellent product with outstanding support. Excellent product for modern communications. The initial setup is quick and straightforward. I recently had an amazing experience with Clerk's product and customer service. Even though I opted for the free plan for now, and I clearly stated before the support call, the technical support team helped me out in the best possible way and explained the technical aspects of the solution. Muhammad was an absolute gem in providing support, he is extremely knowledgeable and helpful. I can confidently say that Clerk Chat has been the most helpful team to work with, and their strong sense of customer support and loyalty exceeded my expectations.
Evan Corstorphine
GBExcellent Customer Support It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.
CS
GBGreat customer service Great customer service, and the phone/SMS service seems to work pretty seamlessly.