Kendall
GBNot the best support. It took over a year to actually have our system shipped, setup and working. We are actually only 85% complete. I just got tired of the hassle. Our fax line number actually got taken from us, and we still have no fax setup. This is two years later. The phone system has never been completely setup. No auto attendant, no voice mail. We have adapted. Just not great.
Lina Lopez De Estevez
GBI love this business ! I love this business !! They are always there to help you, every single employee is so patient and passionate about their work. I have been with them for more than a year, and I have never received a better service. They teach you, help you, wait for you and make sure your service is running smoothly. Scott, Jane, and Jacob I love you guys thank you very much for all your help throughout this time!!! I 100% recommend them !!!
Steve A.
GBGreat service even years after the sale We purchased our phone system from Voippbxexpress a few years ago and have had excellent service each time we requested it. I called in a panic today because our phone system was stuck in an endless loop so we couldn't take calls. Morgan was quickly able to help me determine the problem. I highly recommend them for your phone system.
Jay
GBAmazing service and top-notch technical support! If you need a phone system, use Voippbxexpress! Scott and his team are top-notch and a pleasure to do business with. We started out as a relatively small office, but have grown significantly over the past 3 years and so did our phone and network complexity. Scott and his team helped us every step of the way. Being a novice in this area, Scott's advice and suggestions helped tremendously. Honest, reliable, and over-delivers. Scott recognized that our firewall was a bit dated. After sending me listings of firewalls that worked best with our set up, he ended up sending us a firewall complimentary! Thanks Scott and Voippbxexpress!
Spencer Costello
GBTerrific Company with a lot of Support Working with VoIP PBX Express is terrific. They were very quick to get the unit shipped out to us and very responsive with questions. We did have one hiccup that was the result of a miscommunication when we switched our office lines over to the new system but other than that everything has been great. They even sent a replacement for a defective unit no questions asked. The programming is fairly complicated and often requires a tech from PBX Express to do it but they are responsive and very helpful with teaching you have to use and configure your system. Specifically working with Scot has been a breeze. He's been super helpful configuring our system and showing me how to use it.