Jacob was essential at solving our problems Jacob helped us enable 2 telephone ports on our 4-line switch. He explained everything he was doing clearly and concisely, as well as assisted in testing each line one by one to ensure they were all working correctly. Not only did he solve that problem, he also notified me of 2 fans inside the switch that required maintenance. This will save our company time and money replacing those fans now, rather then waiting for them to break and having to buy a whole new system. His advice allows us to take preventative action to avoid a disaster level problem. Thank you for all of your help and I highly recommend their services.

Transitional Nightmare We had a lot of great help getting started. We would have immediate response and help with our issues. But when it came time to cut-the-cord to where we could manage the system on our own, we were completely blindsided. The instruction manual given to us was 9 pages of NO help. So we requested another manual, but that was 1400 pages of technical gibberish. So what we thought we could manage on our own, now we can't because there was no reasonable instructions given to us. So if we asked for help, they were going to charge us hourly because we needed them to help us (again, due to lack of instructions). We also had an issue that wasn't resolved during our on-boarding, so we ended up having to pay their technician an 8-hour minimum for something that took him 45 minutes to fix and was suppose to be included in the on-boarding process. We have since figured things out on our own, but the transition period was a complete nightmare and thee worst few months of my life. Extremely disappointed.

I love this business ! I love this business !! They are always there to help you, every single employee is so patient and passionate about their work. I have been with them for more than a year, and I have never received a better service. They teach you, help you, wait for you and make sure your service is running smoothly. Scott, Jane, and Jacob I love you guys thank you very much for all your help throughout this time!!! I 100% recommend them !!!

Great Service Great Value We are a firehouse and looked for a vendor to replace our copper PBX. We are glad we picked Voippbxexpress. They were very reasonably priced, and provided a quality product. They were able to address some special concerns we had related to older firehouse technology. Where they really excel is the service. Very friendly, very supportive, and very prompt if you have a problem.

Amazing service and top-notch technical support! If you need a phone system, use Voippbxexpress! Scott and his team are top-notch and a pleasure to do business with. We started out as a relatively small office, but have grown significantly over the past 3 years and so did our phone and network complexity. Scott and his team helped us every step of the way. Being a novice in this area, Scott's advice and suggestions helped tremendously. Honest, reliable, and over-delivers. Scott recognized that our firewall was a bit dated. After sending me listings of firewalls that worked best with our set up, he ended up sending us a firewall complimentary! Thanks Scott and Voippbxexpress!