Excellent Customer & Technical Support I have bought several Cisco phone systems from Voippexpress and they have never failed in their delivery. equipment shipped promptly, installation support is readily available, all with great prices. Programming of the system was a breeze as the technician really knew the system and even when a problem ariese he had a quick work around to achieve the required solution. a very pleasant experience from my end.

Transitional Nightmare We had a lot of great help getting started. We would have immediate response and help with our issues. But when it came time to cut-the-cord to where we could manage the system on our own, we were completely blindsided. The instruction manual given to us was 9 pages of NO help. So we requested another manual, but that was 1400 pages of technical gibberish. So what we thought we could manage on our own, now we can't because there was no reasonable instructions given to us. So if we asked for help, they were going to charge us hourly because we needed them to help us (again, due to lack of instructions). We also had an issue that wasn't resolved during our on-boarding, so we ended up having to pay their technician an 8-hour minimum for something that took him 45 minutes to fix and was suppose to be included in the on-boarding process. We have since figured things out on our own, but the transition period was a complete nightmare and thee worst few months of my life. Extremely disappointed.

Voip PBX Express has not adopted the idea of post sale mediocrity As the years in the IT industry pile on I have seen a rapid decline in customer service, post sale. Voip PBX Express has not adopted this idea of mediocrity. Scot, Jane, Jacob and anyone else that has worked here or currently does has always been great. Knowledgeable, courteous and prompt. Try calling Cisco on a Sunday to get support, you may have to give your left arm. This is not the case with Voip PBX. I have many of these cisco systems throughout WA state and they have always functioned just as they should. In short, affordable enterprise grade equipment and great people to work with. Highly recommended.

Amazing service and top-notch technical support! If you need a phone system, use Voippbxexpress! Scott and his team are top-notch and a pleasure to do business with. We started out as a relatively small office, but have grown significantly over the past 3 years and so did our phone and network complexity. Scott and his team helped us every step of the way. Being a novice in this area, Scott's advice and suggestions helped tremendously. Honest, reliable, and over-delivers. Scott recognized that our firewall was a bit dated. After sending me listings of firewalls that worked best with our set up, he ended up sending us a firewall complimentary! Thanks Scott and Voippbxexpress!

I received a call from Scott shortly… I received a call from Scott shortly after opening my ticket.He was very knowledgeable and had my problem solved in no time.Top notch technical service.I would highly recommend Voip Pbx Express.