happyboy
CATwo systems worked good. We bought two IP-phone systems, one has been running for three years, the other one two years, both work good. Client help during initial setup was helpful. One tip: Change the default password to strengthen the security.
Glenn
GBGreat system and friendly customer service. Our experience with Voippbxexpress has been great. The equipment arrived on time and the friendly staff worked with us to port over our existing phone number. Once the port was scheduled, we set up the equipment as laid out in the instructions. The final setup was completed over the phone. The tech support staff were very helpful and friendly. We had one follow-up call to make some configuration changes for our staff, and have been fully operational ever since. The system works great. If you've ever used a Cisco phone system, you'll feel right at home.
Greg Primrose
GBGreat Service Great Value We are a firehouse and looked for a vendor to replace our copper PBX. We are glad we picked Voippbxexpress. They were very reasonably priced, and provided a quality product. They were able to address some special concerns we had related to older firehouse technology. Where they really excel is the service. Very friendly, very supportive, and very prompt if you have a problem.
DLV
GBYou need the best phone system team You need the best phone system team. You need the best in the industry to accomplish timely business phone system installs. We are lucky to team with VOIP PBX Express. The fellas are exceptional in both the technical aspect & client satisfaction. Thanks everyone at VOIP PBX Express.
Vicki
GBTransitional Nightmare We had a lot of great help getting started. We would have immediate response and help with our issues. But when it came time to cut-the-cord to where we could manage the system on our own, we were completely blindsided. The instruction manual given to us was 9 pages of NO help. So we requested another manual, but that was 1400 pages of technical gibberish. So what we thought we could manage on our own, now we can't because there was no reasonable instructions given to us. So if we asked for help, they were going to charge us hourly because we needed them to help us (again, due to lack of instructions). We also had an issue that wasn't resolved during our on-boarding, so we ended up having to pay their technician an 8-hour minimum for something that took him 45 minutes to fix and was suppose to be included in the on-boarding process. We have since figured things out on our own, but the transition period was a complete nightmare and thee worst few months of my life. Extremely disappointed.