Excellent Customer Service Excellent Customer Service! Cannot say enough good things about both Scot and Connor. They both went above and beyond helping us in an emergency and did not stop until our problem was resolved. Thank you both!

Voip PBX Express has not adopted the idea of post sale mediocrity As the years in the IT industry pile on I have seen a rapid decline in customer service, post sale. Voip PBX Express has not adopted this idea of mediocrity. Scot, Jane, Jacob and anyone else that has worked here or currently does has always been great. Knowledgeable, courteous and prompt. Try calling Cisco on a Sunday to get support, you may have to give your left arm. This is not the case with Voip PBX. I have many of these cisco systems throughout WA state and they have always functioned just as they should. In short, affordable enterprise grade equipment and great people to work with. Highly recommended.

Not the best support. It took over a year to actually have our system shipped, setup and working. We are actually only 85% complete. I just got tired of the hassle. Our fax line number actually got taken from us, and we still have no fax setup. This is two years later. The phone system has never been completely setup. No auto attendant, no voice mail. We have adapted. Just not great.

Jacob was essential at solving our problems Jacob helped us enable 2 telephone ports on our 4-line switch. He explained everything he was doing clearly and concisely, as well as assisted in testing each line one by one to ensure they were all working correctly. Not only did he solve that problem, he also notified me of 2 fans inside the switch that required maintenance. This will save our company time and money replacing those fans now, rather then waiting for them to break and having to buy a whole new system. His advice allows us to take preventative action to avoid a disaster level problem. Thank you for all of your help and I highly recommend their services.

Great Service Great Value We are a firehouse and looked for a vendor to replace our copper PBX. We are glad we picked Voippbxexpress. They were very reasonably priced, and provided a quality product. They were able to address some special concerns we had related to older firehouse technology. Where they really excel is the service. Very friendly, very supportive, and very prompt if you have a problem.