Love Gympass options and customer support My family and I love the Gympass perk provided by my organization. We have all found local gyms that work for us and like the variety to switch it up. When I have an inquiry about my account and the college age dependents that I add/remove the customer service has been exceptional. I always receive a swift reply, and everyone has been helpful and professional.

Best employee benefit for health and wellness. This wellness benefit should be offered at every company! I get it through my work and it's been an absolute game-changer for my overall health and physical activity. On a whim, I can try new studios and workouts without dealing with changing membership, expensive day passes, or any paperwork. Also love that I can stream classes from home and get some great apps to help me sleep and meditate.

Great until you want to cancel. Great until you want to cancel. Been trying to cancel for months now couldn’t cancel on app as described on help forum. Couldn’t change payment date so wanted to cancel as they were taking out of account week before payday never agreed to this date and couldn’t change. Also can’t delete your card details on app tried changing to a different card but just added those card details on top of the ones they had allready so they could try two accounts instead of one. Which is shocking in itself. Sure that is a breach of data protection. Anyway after countless emails and speaking with a heliosa last wk I requested both plans to be cancelled and once again payment taken again this wk absolutely fuming about this and emailing again as still not resolved. Would go as far to say they will try to scam you out of your money when cancelling and use ruthless tactics to do so. Options greyed out of app when trying to cancel leaving only emails to contact them shocking tactics really.

This is the worst company you can give… This is the worst company you can give your money to. the customer service is absolutely useless. You can never access the help center, the website crashes every single time you try and when it's actually working, it claims your password is wrong. I've reset my password more than a hundred times. Now to the main problem, they are abhorrent at their job. For over 2 weeks I have not been able to access the gym because the stupid app simply won't check me in. You're basically wasting your money with this useless platform

LOVE this employer perk Allows me to go to gyms I previously wouldn't have considered due to the price and/or inflexible contracts. I went from not going to the gym to going 3 times a week. The app is super simple to use and with only there is only a little bit of admin when going to a new gym for the first time. Genuinely my favourite perk that my employer offers and they have some good ones.