Love Gympass options and customer support My family and I love the Gympass perk provided by my organization. We have all found local gyms that work for us and like the variety to switch it up. When I have an inquiry about my account and the college age dependents that I add/remove the customer service has been exceptional. I always receive a swift reply, and everyone has been helpful and professional.

Satisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.

More than just a discounted gym membership I'm loving my Gympass benefit. I have been using it to use Lifetime (amazing gym) and the experience is terrific, I even have my own Lifetime member card. On top of that, I just found out that they also have tons of apps like Calm, Strava and Fabulous. The app could be a little better but I can see some improvement with the most recent updates

This is the worst company you can give… This is the worst company you can give your money to. the customer service is absolutely useless. You can never access the help center, the website crashes every single time you try and when it's actually working, it claims your password is wrong. I've reset my password more than a hundred times. Now to the main problem, they are abhorrent at their job. For over 2 weeks I have not been able to access the gym because the stupid app simply won't check me in. You're basically wasting your money with this useless platform

Great progress in variety and number of gyms! I've been a user for almost a couple years and the number of gyms is growing faster now than in the beginning and they released a new app that is awesome. I love all the options, and the access to trainers, nutritionists, and variety. The new app makes finding and booking classes much easier and smoother. Great work, Gympass team!