Satisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.

Affordable way to access various gym venues An affordable way to have access to various gyms - I have two great gyms in my area and it is nice that I don't have to choose just one but on different days I can go to each gym (it is great). It is also nice when I travel to other cities as I just show my gym pass for the day - so useful! I don't do anything fancy, just weights and exercise bikes but for those looking for more, there are other options.

This is the worst company you can give… This is the worst company you can give your money to. the customer service is absolutely useless. You can never access the help center, the website crashes every single time you try and when it's actually working, it claims your password is wrong. I've reset my password more than a hundred times. Now to the main problem, they are abhorrent at their job. For over 2 weeks I have not been able to access the gym because the stupid app simply won't check me in. You're basically wasting your money with this useless platform

More than just a discounted gym membership I'm loving my Gympass benefit. I have been using it to use Lifetime (amazing gym) and the experience is terrific, I even have my own Lifetime member card. On top of that, I just found out that they also have tons of apps like Calm, Strava and Fabulous. The app could be a little better but I can see some improvement with the most recent updates

Love the accessibility of some many… Love the accessibility of some many gyms with only one membership. Gympass has allowed me to stay active every day and increase my mental and physical health. This company should be rewarded for their amazing job!! Customer service is always so nice and go above and beyond to answer my questions