Satisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.

Great until you want to cancel. Great until you want to cancel. Been trying to cancel for months now couldn’t cancel on app as described on help forum. Couldn’t change payment date so wanted to cancel as they were taking out of account week before payday never agreed to this date and couldn’t change. Also can’t delete your card details on app tried changing to a different card but just added those card details on top of the ones they had allready so they could try two accounts instead of one. Which is shocking in itself. Sure that is a breach of data protection. Anyway after countless emails and speaking with a heliosa last wk I requested both plans to be cancelled and once again payment taken again this wk absolutely fuming about this and emailing again as still not resolved. Would go as far to say they will try to scam you out of your money when cancelling and use ruthless tactics to do so. Options greyed out of app when trying to cancel leaving only emails to contact them shocking tactics really.

Affordable way to access various gym venues An affordable way to have access to various gyms - I have two great gyms in my area and it is nice that I don't have to choose just one but on different days I can go to each gym (it is great). It is also nice when I travel to other cities as I just show my gym pass for the day - so useful! I don't do anything fancy, just weights and exercise bikes but for those looking for more, there are other options.

Best employee benefit for health and wellness. This wellness benefit should be offered at every company! I get it through my work and it's been an absolute game-changer for my overall health and physical activity. On a whim, I can try new studios and workouts without dealing with changing membership, expensive day passes, or any paperwork. Also love that I can stream classes from home and get some great apps to help me sleep and meditate.

Great experience with Raul, Support Executive GymPass have very clear instructions and have a great & prompt support staff.