Great experience with Raul, Support Executive GymPass have very clear instructions and have a great & prompt support staff.

Great progress in variety and number of gyms! I've been a user for almost a couple years and the number of gyms is growing faster now than in the beginning and they released a new app that is awesome. I love all the options, and the access to trainers, nutritionists, and variety. The new app makes finding and booking classes much easier and smoother. Great work, Gympass team!

Satisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.

Affordable way to access various gym venues An affordable way to have access to various gyms - I have two great gyms in my area and it is nice that I don't have to choose just one but on different days I can go to each gym (it is great). It is also nice when I travel to other cities as I just show my gym pass for the day - so useful! I don't do anything fancy, just weights and exercise bikes but for those looking for more, there are other options.

This is the worst company you can give… This is the worst company you can give your money to. the customer service is absolutely useless. You can never access the help center, the website crashes every single time you try and when it's actually working, it claims your password is wrong. I've reset my password more than a hundred times. Now to the main problem, they are abhorrent at their job. For over 2 weeks I have not been able to access the gym because the stupid app simply won't check me in. You're basically wasting your money with this useless platform