Jacqueline
GBAmazing Benefit! Wow, I can't believe how awesome Gympass is! It's such an incredible platform that has opened up a world of opportunities for me. Thanks to my company for offering this awesome benefit, I now have access to countless gyms and studios that I could never have afforded on my own. What's even better is that Gympass isn't just limited to gym access. I also love that I can use MyFitnessPal and Headspace to support my nutritional and mental health within the same platform. It's like having a personal wellness coach with me all the time! Honestly, I can't imagine how I ever managed without Gympass. It's become an integral part of my life that I simply can't do without.
Sandra z
GBSatisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.
Jennifer Phan
GBDiscovering New Studios With Gympass I am able to try new studios and sports around my area that I normally wouldn't have the opportunity to. Recently I started consistently going to stretch'd, barre and pilates. I work an office job so these exercises has really helped with my posture and well-being. I used to use Classpass but with their points system it was not flexible enough for my needs. Gympass is much simpler - one class per day.
Steven Brown
GBGreat until you want to cancel. Great until you want to cancel. Been trying to cancel for months now couldn’t cancel on app as described on help forum. Couldn’t change payment date so wanted to cancel as they were taking out of account week before payday never agreed to this date and couldn’t change. Also can’t delete your card details on app tried changing to a different card but just added those card details on top of the ones they had allready so they could try two accounts instead of one. Which is shocking in itself. Sure that is a breach of data protection. Anyway after countless emails and speaking with a heliosa last wk I requested both plans to be cancelled and once again payment taken again this wk absolutely fuming about this and emailing again as still not resolved. Would go as far to say they will try to scam you out of your money when cancelling and use ruthless tactics to do so. Options greyed out of app when trying to cancel leaving only emails to contact them shocking tactics really.
Nicole Núñez
GBLove the accessibility of some many… Love the accessibility of some many gyms with only one membership. Gympass has allowed me to stay active every day and increase my mental and physical health. This company should be rewarded for their amazing job!! Customer service is always so nice and go above and beyond to answer my questions