Great until you want to cancel. Great until you want to cancel. Been trying to cancel for months now couldn’t cancel on app as described on help forum. Couldn’t change payment date so wanted to cancel as they were taking out of account week before payday never agreed to this date and couldn’t change. Also can’t delete your card details on app tried changing to a different card but just added those card details on top of the ones they had allready so they could try two accounts instead of one. Which is shocking in itself. Sure that is a breach of data protection. Anyway after countless emails and speaking with a heliosa last wk I requested both plans to be cancelled and once again payment taken again this wk absolutely fuming about this and emailing again as still not resolved. Would go as far to say they will try to scam you out of your money when cancelling and use ruthless tactics to do so. Options greyed out of app when trying to cancel leaving only emails to contact them shocking tactics really.

Love Gympass options and customer support My family and I love the Gympass perk provided by my organization. We have all found local gyms that work for us and like the variety to switch it up. When I have an inquiry about my account and the college age dependents that I add/remove the customer service has been exceptional. I always receive a swift reply, and everyone has been helpful and professional.

Satisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.

Best employee benefit for health and wellness. This wellness benefit should be offered at every company! I get it through my work and it's been an absolute game-changer for my overall health and physical activity. On a whim, I can try new studios and workouts without dealing with changing membership, expensive day passes, or any paperwork. Also love that I can stream classes from home and get some great apps to help me sleep and meditate.

Great progress in variety and number of gyms! I've been a user for almost a couple years and the number of gyms is growing faster now than in the beginning and they released a new app that is awesome. I love all the options, and the access to trainers, nutritionists, and variety. The new app makes finding and booking classes much easier and smoother. Great work, Gympass team!