Satisfied Customer I had a concern at gym I frequent. As a result, I contacted customer support and the representative was knowledgeable, supportive, and caring. She answered my questions and went above and beyond what was expected. I also received quick and immediate service and was satisfied.

Amazing Benefit! Wow, I can't believe how awesome Gympass is! It's such an incredible platform that has opened up a world of opportunities for me. Thanks to my company for offering this awesome benefit, I now have access to countless gyms and studios that I could never have afforded on my own. What's even better is that Gympass isn't just limited to gym access. I also love that I can use MyFitnessPal and Headspace to support my nutritional and mental health within the same platform. It's like having a personal wellness coach with me all the time! Honestly, I can't imagine how I ever managed without Gympass. It's become an integral part of my life that I simply can't do without.

Great until you want to cancel. Great until you want to cancel. Been trying to cancel for months now couldn’t cancel on app as described on help forum. Couldn’t change payment date so wanted to cancel as they were taking out of account week before payday never agreed to this date and couldn’t change. Also can’t delete your card details on app tried changing to a different card but just added those card details on top of the ones they had allready so they could try two accounts instead of one. Which is shocking in itself. Sure that is a breach of data protection. Anyway after countless emails and speaking with a heliosa last wk I requested both plans to be cancelled and once again payment taken again this wk absolutely fuming about this and emailing again as still not resolved. Would go as far to say they will try to scam you out of your money when cancelling and use ruthless tactics to do so. Options greyed out of app when trying to cancel leaving only emails to contact them shocking tactics really.

Great progress in variety and number of gyms! I've been a user for almost a couple years and the number of gyms is growing faster now than in the beginning and they released a new app that is awesome. I love all the options, and the access to trainers, nutritionists, and variety. The new app makes finding and booking classes much easier and smoother. Great work, Gympass team!

LOVE this employer perk Allows me to go to gyms I previously wouldn't have considered due to the price and/or inflexible contracts. I went from not going to the gym to going 3 times a week. The app is super simple to use and with only there is only a little bit of admin when going to a new gym for the first time. Genuinely my favourite perk that my employer offers and they have some good ones.