Very unreliable, keeps crashing and extremely POOR customer support I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience. Every time I am in the middle of something or try to open a new tab the entire app would crash randomly. Specifically if I search for a document on Google Drive and open in a new tab the app would crash. It also lacks some basic features like reopening a closed tab. Their customer service would always ask you to clear all the data, restart or try a fresh install instead of actually analyzing the logs to identify what went wrong and how to fix it. I also provided specific steps for them to reproduce the issue 100% of the times but their only solution is to reset when in doubt. If you are a light user it may work for you, but the main use of Shift is for power user which defeats the purpose. Back to using Chrome as my main browser.

Super easy to resolve a dual account… Super easy to resolve a dual account issue. 1 email describing what was going on, a solution was offered straight away and the work was done immediately. Feels like a rare thing these days to have quick, efficient and positive customer service.

🤩 Brings order to disorder - All my tools in one place - email, chat, social I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas products in one easy-to-manage tool. This has seriously been a stress reducer for me as I have one app to view 20+ different tools I use. It's a serious lifesaver.

A must have for anyone with multiple… A must have for anyone with multiple email accounts. It saves so much time not having to switch between different internet tabs.

Great customer service If you've ever had an issue with an app that was crashing, etc. and reported it, you usually get no response. With Shift, that experience was totally different. They helped me revert back to a previous version, let me know that a beta version was ready to test (if I wanted to use that) and then let me know the program was updated and functioning properly. All of this within about a month or two. I truly appreciate the follow up and follow through on getting things working and communicating with me.