Steven Kroepfl
GBA must have for anyone with multiple… A must have for anyone with multiple email accounts. It saves so much time not having to switch between different internet tabs.
FRANK B
GBEverything is great Everything is great, I just wish there were shorts on the keyboard to go to different emails or through different tabs. There might be and if there is I’m sorry. Other than that this Product is my Sanity
Kevin Hayes
CA🤩 Brings order to disorder - All my tools in one place - email, chat, social I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas products in one easy-to-manage tool. This has seriously been a stress reducer for me as I have one app to view 20+ different tools I use. It's a serious lifesaver.
Krystal Little
GBGoing the Extra Mile My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!
KP
GBVery unreliable, keeps crashing and extremely POOR customer support I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience. Every time I am in the middle of something or try to open a new tab the entire app would crash randomly. Specifically if I search for a document on Google Drive and open in a new tab the app would crash. It also lacks some basic features like reopening a closed tab. Their customer service would always ask you to clear all the data, restart or try a fresh install instead of actually analyzing the logs to identify what went wrong and how to fix it. I also provided specific steps for them to reproduce the issue 100% of the times but their only solution is to reset when in doubt. If you are a light user it may work for you, but the main use of Shift is for power user which defeats the purpose. Back to using Chrome as my main browser.