Gretta Goldstein // Program Ma
GBI couldn't do something as small as… I couldn't do something as small as bookmark a page, and we went back and forth probably 5 or 6 emails, and the Shift team was always very prompt and clear on what they needed from me. Honestly, I held off on contacting because I felt it wasn't worth the hassle, and I wish I'd reached out sooner. Very impressed.
Kevin Deveraux
GBSuper easy to resolve a dual account… Super easy to resolve a dual account issue. 1 email describing what was going on, a solution was offered straight away and the work was done immediately. Feels like a rare thing these days to have quick, efficient and positive customer service.
Krystal Little
GBGoing the Extra Mile My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!
Kris McGuigan
GBDefinitely worth the investment Customer service is very responsive. Strong product with many features that make day-to-day productivity a breeze.
Lisa DeGara
CAGenuinely useful and effective program Genuinely useful and effective program! I have had Shift for several years to support my multiple email accounts from different sources. It is easy to use, simple, and helpful. The only reason why I don't give this five stars is that I doesn't have perfect integration with all emails. I recommend this program.