Krystal Little
GBGoing the Extra Mile My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!
Austin Graham
GBGreat product. Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checking multiple email inboxes constantly. I can just leave Shift open on one of my monitors and know that I will get notified any time I need to act on something without having to switch email logins every few minutes.
Gretta Goldstein // Program Ma
GBI couldn't do something as small as… I couldn't do something as small as bookmark a page, and we went back and forth probably 5 or 6 emails, and the Shift team was always very prompt and clear on what they needed from me. Honestly, I held off on contacting because I felt it wasn't worth the hassle, and I wish I'd reached out sooner. Very impressed.
Kevin Deveraux
GBSuper easy to resolve a dual account… Super easy to resolve a dual account issue. 1 email describing what was going on, a solution was offered straight away and the work was done immediately. Feels like a rare thing these days to have quick, efficient and positive customer service.
customer
AUSave me LOADS of time! Shift helps me streamline my days by having all of my productivity apps in one place: email, calendar, CRM, Trello & social media. It helps me stay organised, and makes it really easy to navigate between everything that I need, rather than having to have lots of browser tabs open, saving me LOADS of time!