Krystal Little
GBGoing the Extra Mile My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!
Jason
GBThank You and Reccomendation You added the ability to add custom logos back! It may seem small, but it keeps me so much more organized. A potential new feature would be a way to integrate the calendars of your accounts. Like CalendarBridge.
Lisa DeGara
CAGenuinely useful and effective program Genuinely useful and effective program! I have had Shift for several years to support my multiple email accounts from different sources. It is easy to use, simple, and helpful. The only reason why I don't give this five stars is that I doesn't have perfect integration with all emails. I recommend this program.
Ryan Schilling
DEThe most important product change you… The most important product change you can make is figuring out a way to break out a new shift window. I know it seems counterintuitive but when I have a client who uses goog meet/hangouts, I can't share the tab and view them like I would in zoom. It's a real headache. I have to open up chrome, log into the right gmail account and then share my deck on that window in chrome because I can't easily do it in Shift.
Wyatt R
GBWhat would I do without Shift? Since starting to use Shift, my work organization has been perfect! I run two small businesses, and manage for another, so having ALL my emails and docs available in once place is super helpful. There have been some small software issues in the past, but the Shift Team is SO FAST to fixing it. They're always available to answer questions, and they make it make sense. I tell everyone about Shift! Love it!