What would I do without Shift? Since starting to use Shift, my work organization has been perfect! I run two small businesses, and manage for another, so having ALL my emails and docs available in once place is super helpful. There have been some small software issues in the past, but the Shift Team is SO FAST to fixing it. They're always available to answer questions, and they make it make sense. I tell everyone about Shift! Love it!

Wonderful solution and great support This solution makes life so much easier as a freelancer working for multiple companies at the same time. Works like a charm and is saving me a lot of time! Incredible customer support that goes the extra mile!

Very unreliable, keeps crashing and extremely POOR customer support I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience. Every time I am in the middle of something or try to open a new tab the entire app would crash randomly. Specifically if I search for a document on Google Drive and open in a new tab the app would crash. It also lacks some basic features like reopening a closed tab. Their customer service would always ask you to clear all the data, restart or try a fresh install instead of actually analyzing the logs to identify what went wrong and how to fix it. I also provided specific steps for them to reproduce the issue 100% of the times but their only solution is to reset when in doubt. If you are a light user it may work for you, but the main use of Shift is for power user which defeats the purpose. Back to using Chrome as my main browser.

I couldn't do something as small as… I couldn't do something as small as bookmark a page, and we went back and forth probably 5 or 6 emails, and the Shift team was always very prompt and clear on what they needed from me. Honestly, I held off on contacting because I felt it wasn't worth the hassle, and I wish I'd reached out sooner. Very impressed.

Great customer service If you've ever had an issue with an app that was crashing, etc. and reported it, you usually get no response. With Shift, that experience was totally different. They helped me revert back to a previous version, let me know that a beta version was ready to test (if I wanted to use that) and then let me know the program was updated and functioning properly. All of this within about a month or two. I truly appreciate the follow up and follow through on getting things working and communicating with me.