Can't split apps, doesn't work with slack huddles I was advertised this product quite a bit and thought it'd be a good way to consolidate all of my applications and be able to manage my workflow's much better. Little did I know that you can't even split tabs (i.e. two tabs in a workspace vertically or horizontally), nor can you use screen sharing on Slack due to not being able to have pop out windows. I've purchased Rambox instead, which has all of those features and seems like a much better product.

Very unreliable, keeps crashing and extremely POOR customer support I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience. Every time I am in the middle of something or try to open a new tab the entire app would crash randomly. Specifically if I search for a document on Google Drive and open in a new tab the app would crash. It also lacks some basic features like reopening a closed tab. Their customer service would always ask you to clear all the data, restart or try a fresh install instead of actually analyzing the logs to identify what went wrong and how to fix it. I also provided specific steps for them to reproduce the issue 100% of the times but their only solution is to reset when in doubt. If you are a light user it may work for you, but the main use of Shift is for power user which defeats the purpose. Back to using Chrome as my main browser.

Going the Extra Mile My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!

Genuinely useful and effective program Genuinely useful and effective program! I have had Shift for several years to support my multiple email accounts from different sources. It is easy to use, simple, and helpful. The only reason why I don't give this five stars is that I doesn't have perfect integration with all emails. I recommend this program.

Definitely worth the investment Customer service is very responsive. Strong product with many features that make day-to-day productivity a breeze.