Can't split apps, doesn't work with slack huddles I was advertised this product quite a bit and thought it'd be a good way to consolidate all of my applications and be able to manage my workflow's much better. Little did I know that you can't even split tabs (i.e. two tabs in a workspace vertically or horizontally), nor can you use screen sharing on Slack due to not being able to have pop out windows. I've purchased Rambox instead, which has all of those features and seems like a much better product.

Super easy to resolve a dual account… Super easy to resolve a dual account issue. 1 email describing what was going on, a solution was offered straight away and the work was done immediately. Feels like a rare thing these days to have quick, efficient and positive customer service.

I couldn't do something as small as… I couldn't do something as small as bookmark a page, and we went back and forth probably 5 or 6 emails, and the Shift team was always very prompt and clear on what they needed from me. Honestly, I held off on contacting because I felt it wasn't worth the hassle, and I wish I'd reached out sooner. Very impressed.

Very unreliable, keeps crashing and extremely POOR customer support I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience. Every time I am in the middle of something or try to open a new tab the entire app would crash randomly. Specifically if I search for a document on Google Drive and open in a new tab the app would crash. It also lacks some basic features like reopening a closed tab. Their customer service would always ask you to clear all the data, restart or try a fresh install instead of actually analyzing the logs to identify what went wrong and how to fix it. I also provided specific steps for them to reproduce the issue 100% of the times but their only solution is to reset when in doubt. If you are a light user it may work for you, but the main use of Shift is for power user which defeats the purpose. Back to using Chrome as my main browser.

Thank You and Reccomendation You added the ability to add custom logos back! It may seem small, but it keeps me so much more organized. A potential new feature would be a way to integrate the calendars of your accounts. Like CalendarBridge.