Krystal Little
GBGoing the Extra Mile My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!
Rob Jager
GBGreat customer service If you've ever had an issue with an app that was crashing, etc. and reported it, you usually get no response. With Shift, that experience was totally different. They helped me revert back to a previous version, let me know that a beta version was ready to test (if I wanted to use that) and then let me know the program was updated and functioning properly. All of this within about a month or two. I truly appreciate the follow up and follow through on getting things working and communicating with me.
Chris
GBDo Away with Multiple Browsers and Tabs Before shift I had three monitors with three different browsers- Chrome, Edge, and Firefox- open with 20+ tabs each. Finding things was next to impossible and the amount of memory that was taken up by all these open tabs was just insane. Shift and workspaces makes all of that unnecessary.
customer
AUSave me LOADS of time! Shift helps me streamline my days by having all of my productivity apps in one place: email, calendar, CRM, Trello & social media. It helps me stay organised, and makes it really easy to navigate between everything that I need, rather than having to have lots of browser tabs open, saving me LOADS of time!
Thomas
NLWonderful solution and great support This solution makes life so much easier as a freelancer working for multiple companies at the same time. Works like a charm and is saving me a lot of time! Incredible customer support that goes the extra mile!