I was able to follow instructions -

Test happened on time Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble at end taking result picture, but they quickly resolved the problem. Only issue I have is to review results from email, you must have their app on your phone, no PDF is sent with the results email.

Excellent Excellent! Easy to schedule online Covid appointments. I couldn’t figure out how to schedule my husband and myself under one reservation so I’d booked two separate ones. However when he signed in they asked how many people and looked up my reservation and added me in. Very good communication from reminders of test time to providing certification of results. Would definitely use again.

I’m writing this review to gives Kudos… I’m writing this review to gives Kudos to the agent who assisted me. This was the first time I used the AZOVA service. Zara was my agent. She was wonderful! She reviewed my account screen and edited what was necessary to complete my profile. Zara was professional, patient and had a great sense of humor. I so enjoyed the set up experience and getting my appointment made. Zara is a treasure. She’d be a great orientation instructor for new agents. Well done AZOVA!

Easy even for Seniors who don't communicate online. We are seniors who do not do a lot of online communicating; however, Spencer made this exceptionally easy for our testing. It's a little tricky using either the app or website, but in the end we had our results in the amount of time they advised we would. We'll be using them again in our international travel.