I’m writing this review to gives Kudos… I’m writing this review to gives Kudos to the agent who assisted me. This was the first time I used the AZOVA service. Zara was my agent. She was wonderful! She reviewed my account screen and edited what was necessary to complete my profile. Zara was professional, patient and had a great sense of humor. I so enjoyed the set up experience and getting my appointment made. Zara is a treasure. She’d be a great orientation instructor for new agents. Well done AZOVA!

I was able to follow instructions -

Excellent proctor support experience, long chat waits Excellent support and service on both Canadian and US sides of our journey. Proctors were clear in communications, and able to adapt to our change in schedules. Instructions were very clear and made this stressful process a calm organized one for us. Only reason for a 4(vs 5) was very long response times in the chat, at times over 4 hours. As travel rules were changing, this made pre-trip planning difficult.

Video observation seamless Our experience with Azova video observation for our rapid test was seamless. I was anxious about the process, however our proctor Cedrick C. was very helpful throughout the whole call. Everything was very organized from the instructions to the results. I am glad I discovered Azova, so now I can travel in peace. Alia

This site is everything we hoped for… This site is everything we hoped for in terms of being “Covid Cleared” for travel to the Cook Island Chain. Our results are duly recorded for instant perusal and future use. The IT team that developed this application have shown themselves to be of a high caliber and astutely knowledgeable in the computer sciences.