Courtney F.
GBMary B was AMAZING Mary B was a very nice, polite and patient person during our observation of Covid tests needed for travel. She was very patient while I uploaded the correct photo ID and she was nice interacting with my minor children. Her instructions were very easy to follow. The entire Avoza system has been easy to use. The appointment reminders are a little excessive, but they are nice too.
Veronica
GBWe had a great experience with Azova We had a great experience with Azova. We purchased COVID test kits to bring on our trip and set up virtual appointments for two days before our return. The process was very easy to manage for our family of four. The staff was very helpful. Did our tests and received our results all within 40 minutes. Much better than trying to find testing here. Would highly recommend for COVID testing for travel.
DMS
GBWonderful services AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inexpensive ($20 for the telehealth watching session). A slight billing error was correctly instantly as well and very professionally by Kemli H. from AZOVA Customer Support. AZOVA is clearly the way to go for testing!
Mr & Mrs Dawes
GBResults confirmation took way longer than 3 hours We had our video antigen tests at 4pm the day before our flight to USA. The video call went OK although felt impersonal to be speaking to a black screen and we couldn't see our reflection to know the caller could see all 3 of us doing the tests simultaneously. We were told we would receive the fit to fly certificate within 3 hours. At 10:30pm we hadn't received an email so i called them and the automated answering service informed me the office was closed until 8am. We couldn't check in to our flight online without uploading the certificate. Eventually the first email came through just after 11pm and we had them all by 11:25pm. It added to what was already quite a stressful ordeal.
J. Jeffrey
GBI’m writing this review to gives Kudos… I’m writing this review to gives Kudos to the agent who assisted me. This was the first time I used the AZOVA service. Zara was my agent. She was wonderful! She reviewed my account screen and edited what was necessary to complete my profile. Zara was professional, patient and had a great sense of humor. I so enjoyed the set up experience and getting my appointment made. Zara is a treasure. She’d be a great orientation instructor for new agents. Well done AZOVA!