Pinpointe On-Demand

5601 Lafayette Street, 95056, Santa Clara, United States
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4.85
Based on 20 Reviews

5

85.00%

4

15.00%

3

0.00%

2

0.00%

1

0.00%
About Pinpointe On-Demand

Pinpointe's Enterprise Email Marketing system is an award-winning, easy-to-use, cloud-based platform for mid market Business-to-Businesses (B2B). Pinpointe's deep segmentation, behavioral targeting, advanced analytics and simple to use campaign builder helps high volume senders and agencies target, track analyze and stay in touch with customers through permission-based email. Pinpointe is purpose built for customers who have outgrown their current email marketing provider, but aren't yet ready for the higher cost and complexity of marketing automation. Free Trial: 800-920-7227

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Amanda Adams
GB

Outstanding customer service and tech support We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

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Alexandra
GB

Our firm was very hesitant to leave our… Our firm was very hesitant to leave our provider of over 12 years. Do we have any regrets? Yes, that we did not do it sooner. I cannot express how happy we are to have made the move. The system is easy to use, very high quality. The team we have on our side, is awesome. Replies anytime, any day and mostly within 45 minutes. Our delivers, opens never better and reporting very clear and detailed. The continually work with us to achieve even better results. Highly recommended. We have been here almost 1 year now. Looking forward to many, many years with Pinpointe.

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Dustin Fabian
GB

The Right Solution for Our Company My company manages email across multiple products and Pinpointe offers everything we need to intelligently engage with our customers through automated campaigns and easy-to-use templates that save us time and resources. I love Pinpointe's simple reporting features, which allow us to evaluate campaigns in real time, and their multi-variant and split testing tools help us to maximize our results. Another benefit of working with Pinpointe is the knowledge and responsiveness of their team. Any time we have a question or require additional information about a new feature, their support staff responds quickly, making us feel like their most important client. At the end of the day there are many email provider options - I'm glad we chose Pinpointe.

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Junior G Viana
GB

Support is helpful Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker

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R Malen
GB

Pinpointe Flexibility, Expertise and Customer Service We appreciated the flexibility the Pinpointe team provided to create a plan that worked best for our client. Throughout the sales, setup and maintenance processes we always found exceptional availability from the team. They lead with excellent customer service and that has never left the business relationship. Whether we were discussing initial setup, customization with APIs, or metrics and reporting Pinpointe always brought a high level of expertise that matched our needs. Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface. The metrics and reporting tools were an unexpected plus. They are used by our team and be client end users to optimize their mail campaigns.

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