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GBPinpointe On-Demand is a great product! I have seen what happens when a company has a great product but has a mediocre sales and support team. Pinpointe On-Demand as a product is great but their team is fantastic, a necessary step in the right direction, especially when you are walking in the dark! Coaching and training every step of the way. The only downside is that you cannot attach it to a different email connector (SMTP service) but this is expected. The WYSIWIG and the other features are great!
Jill Gerbracht
GBPinpointe Checks All the Boxes We started using Pinpointe about 18 months ago and have found it to be exceptional in terms of its capability to deliver visually-appealing and informative email campaigns to our various audiences. The support team is amazing and always there when you need them. We are very happy to have made the switch and look forward to a longterm relationship with Pinpointe. They check all the boxes! Jill Gerbracht Marketing Consultant, Torrance Memorial Medical Center
Matt
GBThe best part about Pinpointe is that… The best part about Pinpointe is that it allows my company to generate revenue and keep contact information at the same time. Please it has comprehensive reporting that allows us to make meaningful changes to our campaign. So far, I haven't found anything I don't like, which the expectation that I can only have one "segment" per contact. Other than that, Pinpointe has exceeded my expectations. Pintpointe on demand allows us to be nimble and responsive. It does this by saving us time and allowing us to engage faster and better than before.
Jim Alexander
GBPinpointe Delivers Pinpointe was my first foray into email marketing platforms beyond the MailChimp, ConstantContact bunch. After an exhaustive sourcing effort Pinpointe got the nod, with reservations, over a range of competitors. They won the business on price, deliverability and support. The product set was not as robust as some larger competitors but, to their credit, Pinpointe not only had a roadmap that went where we wanted but, they delivered on it. What a breath of fresh air these folks are. Responsive and anticipatory are two of the hallmarks of our experience with Pinpointe. The platform is logical and easy to use, offers multiple levels of "in process" support and has some of the better testing tools I have run into. We are a customer, going on 3 years now. I keep my ear to the track and have yet to hear the rumble of a competitor that will supplant Pinpointe. I highly recommend their service.
R Malen
GBPinpointe Flexibility, Expertise and Customer Service We appreciated the flexibility the Pinpointe team provided to create a plan that worked best for our client. Throughout the sales, setup and maintenance processes we always found exceptional availability from the team. They lead with excellent customer service and that has never left the business relationship. Whether we were discussing initial setup, customization with APIs, or metrics and reporting Pinpointe always brought a high level of expertise that matched our needs. Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface. The metrics and reporting tools were an unexpected plus. They are used by our team and be client end users to optimize their mail campaigns.