Pinpointe is the email service provider I've been looking for! I've tried a lot of email service providers and I've always been disappointed - until I found Pinpointe. I needed an email service provider with high-level features like automation, split testing and behavioral targeting. I found that and more with Pinpointe. It has all of the features I need, along with great analytics that let me compare campaigns and get specific stats that go beyond the basic open rates and click-throughs. I wouldn't hesitate to recommend Pinpointe to my colleagues.

Support is helpful Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker

Pinpointe Checks All the Boxes We started using Pinpointe about 18 months ago and have found it to be exceptional in terms of its capability to deliver visually-appealing and informative email campaigns to our various audiences. The support team is amazing and always there when you need them. We are very happy to have made the switch and look forward to a longterm relationship with Pinpointe. They check all the boxes! Jill Gerbracht Marketing Consultant, Torrance Memorial Medical Center

Great email marketing and contact management platform, recommend to all my clients Background: I'm a freelance web developer. Many of my clients often ask for help with picking out third-party software related to their website, like email marketing and SEO. I recommend Pinpointe hands down for email marketing. It integrates with SalesForce, has a customizable API, and has a WordPress plugin. Pros: - Clean, easy to use UI (little outdated, but they are experimenting with new designs throughout) - Statistics gathering and reporting - Support is very helpful, usually responding in < 1 hour. When a question turns out to be an issue with the system, their development team is also very responsive and quick to fix and patch issues - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this) Cons: - There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily - Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now

I own multiple businesses and use … I own multiple businesses and use Pinpointe for all of them. The drag and drop email builder allows me to create emails easily without having to write HTML myself. The emails look good in multiple browsers. I much prefer phone support, but their chat support usually does the trick.