Pinpointe is the email service provider I've been looking for! I've tried a lot of email service providers and I've always been disappointed - until I found Pinpointe. I needed an email service provider with high-level features like automation, split testing and behavioral targeting. I found that and more with Pinpointe. It has all of the features I need, along with great analytics that let me compare campaigns and get specific stats that go beyond the basic open rates and click-throughs. I wouldn't hesitate to recommend Pinpointe to my colleagues.

Pinpointe Delivers Pinpointe was my first foray into email marketing platforms beyond the MailChimp, ConstantContact bunch. After an exhaustive sourcing effort Pinpointe got the nod, with reservations, over a range of competitors. They won the business on price, deliverability and support. The product set was not as robust as some larger competitors but, to their credit, Pinpointe not only had a roadmap that went where we wanted but, they delivered on it. What a breath of fresh air these folks are. Responsive and anticipatory are two of the hallmarks of our experience with Pinpointe. The platform is logical and easy to use, offers multiple levels of "in process" support and has some of the better testing tools I have run into. We are a customer, going on 3 years now. I keep my ear to the track and have yet to hear the rumble of a competitor that will supplant Pinpointe. I highly recommend their service.

I own multiple businesses and use … I own multiple businesses and use Pinpointe for all of them. The drag and drop email builder allows me to create emails easily without having to write HTML myself. The emails look good in multiple browsers. I much prefer phone support, but their chat support usually does the trick.

Support is helpful Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker

Great email marketing and contact management platform, recommend to all my clients Background: I'm a freelance web developer. Many of my clients often ask for help with picking out third-party software related to their website, like email marketing and SEO. I recommend Pinpointe hands down for email marketing. It integrates with SalesForce, has a customizable API, and has a WordPress plugin. Pros: - Clean, easy to use UI (little outdated, but they are experimenting with new designs throughout) - Statistics gathering and reporting - Support is very helpful, usually responding in < 1 hour. When a question turns out to be an issue with the system, their development team is also very responsive and quick to fix and patch issues - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this) Cons: - There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily - Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now