Alexandra
GBOur firm was very hesitant to leave our… Our firm was very hesitant to leave our provider of over 12 years. Do we have any regrets? Yes, that we did not do it sooner. I cannot express how happy we are to have made the move. The system is easy to use, very high quality. The team we have on our side, is awesome. Replies anytime, any day and mostly within 45 minutes. Our delivers, opens never better and reporting very clear and detailed. The continually work with us to achieve even better results. Highly recommended. We have been here almost 1 year now. Looking forward to many, many years with Pinpointe.
Amanda Adams
GBOutstanding customer service and tech support We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.
Emerson L. Schwartzkopf
GB6-year-plus user, and satsified. I've been using Pinpointe for more than six years and I'm very happy with its performance. I send emails worldwide, and the timed-release delivery feature works well for us to reach readers at an optimum time. I also find the almost-limitless list segmentation helps us hone in on specific audiences.
Matt
GBThe best part about Pinpointe is that… The best part about Pinpointe is that it allows my company to generate revenue and keep contact information at the same time. Please it has comprehensive reporting that allows us to make meaningful changes to our campaign. So far, I haven't found anything I don't like, which the expectation that I can only have one "segment" per contact. Other than that, Pinpointe has exceeded my expectations. Pintpointe on demand allows us to be nimble and responsive. It does this by saving us time and allowing us to engage faster and better than before.
Jill Gerbracht
GBPinpointe Checks All the Boxes We started using Pinpointe about 18 months ago and have found it to be exceptional in terms of its capability to deliver visually-appealing and informative email campaigns to our various audiences. The support team is amazing and always there when you need them. We are very happy to have made the switch and look forward to a longterm relationship with Pinpointe. They check all the boxes! Jill Gerbracht Marketing Consultant, Torrance Memorial Medical Center