I really like the WYSIWYG editor and… I really like the WYSIWYG editor and the option to view/edit the HTML code for my messages. Support is there if needed but the program is really user friendly.

Great email marketing and contact management platform, recommend to all my clients Background: I'm a freelance web developer. Many of my clients often ask for help with picking out third-party software related to their website, like email marketing and SEO. I recommend Pinpointe hands down for email marketing. It integrates with SalesForce, has a customizable API, and has a WordPress plugin. Pros: - Clean, easy to use UI (little outdated, but they are experimenting with new designs throughout) - Statistics gathering and reporting - Support is very helpful, usually responding in < 1 hour. When a question turns out to be an issue with the system, their development team is also very responsive and quick to fix and patch issues - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this) Cons: - There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily - Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now

6-year-plus user, and satsified. I've been using Pinpointe for more than six years and I'm very happy with its performance. I send emails worldwide, and the timed-release delivery feature works well for us to reach readers at an optimum time. I also find the almost-limitless list segmentation helps us hone in on specific audiences.

Intuitive Interface + Supportive Staff Our company has been using several sending services for years and Pinpointe is simply the best. The pre-flight spam checker has helped us tremendously when sending out campaigns. Their interface is intuitive and they provide an amazing support staff (shoutout to Brian), which usually replies within an hour if we ever have any questions. What we like most about Pinpointe is their high-quality reporting. The information they offer is unlike any other service we’ve used, including click maps, link reports, and campaign quality scores. We recommend Pinpointe to any business with a large database.

Outstanding customer service and tech support We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.