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GBPinpointe On-Demand is a great product! I have seen what happens when a company has a great product but has a mediocre sales and support team. Pinpointe On-Demand as a product is great but their team is fantastic, a necessary step in the right direction, especially when you are walking in the dark! Coaching and training every step of the way. The only downside is that you cannot attach it to a different email connector (SMTP service) but this is expected. The WYSIWIG and the other features are great!
Jill Gerbracht
GBPinpointe Checks All the Boxes We started using Pinpointe about 18 months ago and have found it to be exceptional in terms of its capability to deliver visually-appealing and informative email campaigns to our various audiences. The support team is amazing and always there when you need them. We are very happy to have made the switch and look forward to a longterm relationship with Pinpointe. They check all the boxes! Jill Gerbracht Marketing Consultant, Torrance Memorial Medical Center
Amanda Adams
GBOutstanding customer service and tech support We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.
Junior G Viana
GBSupport is helpful Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker
Ben Wood
GBI own multiple businesses and use … I own multiple businesses and use Pinpointe for all of them. The drag and drop email builder allows me to create emails easily without having to write HTML myself. The emails look good in multiple browsers. I much prefer phone support, but their chat support usually does the trick.