The best part about Pinpointe is that… The best part about Pinpointe is that it allows my company to generate revenue and keep contact information at the same time. Please it has comprehensive reporting that allows us to make meaningful changes to our campaign. So far, I haven't found anything I don't like, which the expectation that I can only have one "segment" per contact. Other than that, Pinpointe has exceeded my expectations. Pintpointe on demand allows us to be nimble and responsive. It does this by saving us time and allowing us to engage faster and better than before.

Intuitive Interface + Supportive Staff Our company has been using several sending services for years and Pinpointe is simply the best. The pre-flight spam checker has helped us tremendously when sending out campaigns. Their interface is intuitive and they provide an amazing support staff (shoutout to Brian), which usually replies within an hour if we ever have any questions. What we like most about Pinpointe is their high-quality reporting. The information they offer is unlike any other service we’ve used, including click maps, link reports, and campaign quality scores. We recommend Pinpointe to any business with a large database.

The Right Solution for Our Company My company manages email across multiple products and Pinpointe offers everything we need to intelligently engage with our customers through automated campaigns and easy-to-use templates that save us time and resources. I love Pinpointe's simple reporting features, which allow us to evaluate campaigns in real time, and their multi-variant and split testing tools help us to maximize our results. Another benefit of working with Pinpointe is the knowledge and responsiveness of their team. Any time we have a question or require additional information about a new feature, their support staff responds quickly, making us feel like their most important client. At the end of the day there are many email provider options - I'm glad we chose Pinpointe.

Outstanding customer service and tech support We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

Pinpointe Customer for over 10 years … We have been with Pinpointe for over ten years. Their program has made it easy for us to manage our 5 different store databases and email market to each of them using stored footer templates that are easily accessible when we want to change to a different location. Customer support is amazing, especially Brian! Always quick to respond and solve any technical issues or questions we have.