Namesilo's technical support is very…fast and professional Namesilo's technical support is very prompt, someone will reply to you within 1 minute, I like Miles, he finally helped me solve everything, I understood his guidance, before this, I didn't know what his colleagues meant, but He guided me. Thanks! I will continue to choose namesilo's service.

MX Record removal bug I have been trying to get a resolution to a bug in removing mx records so that I can properly set everything up with MS365. I was hopeful when text chat got back with me and assigned a ticket #. However, I am now days past getting a ticket # and still no resolution. I have reached out through the help chat several times to get a contact phone number to get my issue resolved and I get the run around and no actual help in fixing the issue. I tried to respond to the initial email with the ticket # and no response. I have had multiple domains setup with them for years and never needed support and it was smooth. However, their support group is lacking. Please provide a number so I can get issues resolved and not just put into limbo with only a ticket number.

Customer for years great help Been with namesilo for years as domain registrar and hosting plans. Prices and customer service is always out of this world as they go above and beyond to accommodate with the best prices and fast around the clock response time(it seems). My recent experience was with Milo regarding a TOTP 2FA issue. Issue was brought up to support swiftly as expected and being taken care of. Thank you namesilo.

I do not recommend NameSilo I do not recommend NameSilo, as it seems to want to take over the client's domain and to do so creates excuses and pretexts to take over the client's domains. NameSilo removed a domain from the panel, without notifying or informing the reason, just to keep it. Be careful with this company as it may steal your domain!

Great, fast customer service chat Working my way through setting up a new website. I did domain, hosting, email, SSL all through NameSilo. Had an issue with the SSL activation. I jumped on the NameSilo support chat, and Miles helped me out. He had the SSL activated and running in less than 5 minutes. All around excellent support, and patience for user questions.