Made good on a problem Made good on a problem I spoke with Miles who was helpful in helping me resolve an issue I had. I have been a customer of Namesilo for 11 years and have recently joined their discount program.

Alan Help to purchase with crypto Alan Help to purchase with crypto . its very good

Amazing Support, even with the cheapest hosting option! I am using basic hosting (cheapest) to try out the service and figured I was on my own. I was having troubles transferring my wordpress site in and a tech support person named Miles stayed online and helped me through the entire process. There was a technical wordpress issue in uploading and Miles made sure my problem was taken care of all the way! He was amazing!

MX Record removal bug I have been trying to get a resolution to a bug in removing mx records so that I can properly set everything up with MS365. I was hopeful when text chat got back with me and assigned a ticket #. However, I am now days past getting a ticket # and still no resolution. I have reached out through the help chat several times to get a contact phone number to get my issue resolved and I get the run around and no actual help in fixing the issue. I tried to respond to the initial email with the ticket # and no response. I have had multiple domains setup with them for years and never needed support and it was smooth. However, their support group is lacking. Please provide a number so I can get issues resolved and not just put into limbo with only a ticket number.

Ive had numerous chat with customer… Ive had numerous chat with customer representatives.But this guy"SHOW" is really an exception.he was calm with a good listening ear...he really made my day by resolving my long pending issues...Keep up the good work. thanks bro.