Competent, fast and friendly Prompt responses and professional solutions delivered with friendliness and patience! Highly recommended.

Quick customer support saved the day I accidentally included a preview link in a survey email, meaning people could complete the survey but the results would not be captured. As soon as I realised the mistake I used the help-bot which put me in touch the support team. Ray responded quickly and swapped out the dud link with the correct one, and we didnt lose any survey results.

A user of CM for a number of years, my experience I have used Campaign Monitor for a number of years both for handling local club subscriber lists and emails through to business based solutions. With a variety of solutions including pay by campaign and monthly subscriptions, I have found it simple and effective to use. The interface for designing and email campaigns and transactional emails is easy to use and allows a good range of customisation, effectively giving you the tools to get the design you are looking for. As this replaced hand writing our own emails, it has made things super quick compared to hand-rolled templates and I'd recommend it.

Quick Response As usual, the very quick response time Support (Vikki). Overall, an excellent service.

Quick fix of a broken link Sent out an email campaign late Friday afternoon, with one link that didn't work. CampaignMonitor were able to quickly change the link destination so that those that opened the email going forward would be sent to the right place. Saved me from having to send a dreaded 'Sorry that email contained a broken link' follow-up!