New to this ESP and so far, so good I am new to this ESP and have lots of questions about the user interface. Every time I reach out to the support team, they are fast, friendly, professional and very helpful. They understand our needs and make us feel like our business matters to them.

Quick fix of a broken link Sent out an email campaign late Friday afternoon, with one link that didn't work. CampaignMonitor were able to quickly change the link destination so that those that opened the email going forward would be sent to the right place. Saved me from having to send a dreaded 'Sorry that email contained a broken link' follow-up!

Quick customer support saved the day I accidentally included a preview link in a survey email, meaning people could complete the survey but the results would not be captured. As soon as I realised the mistake I used the help-bot which put me in touch the support team. Ray responded quickly and swapped out the dud link with the correct one, and we didnt lose any survey results.

Quick Response As usual, the very quick response time Support (Vikki). Overall, an excellent service.

Great program, awesome customer service I've been using CM for many years and am very happy with it. They also keep implementing improvements and making it easier to use. Their customer service team ranks as one of the best that i have experienced. Response time is super quick and their solutions to resolve an issue is relevant useful and delivered with kindness. I totally recommend Campaign Monitor. Suzy