Great tool to grow Direct Booking! We use the free version and got a good number of leads in the first week itself. Now I realise the importance of Chat conversation to improve Direct Hotel Booking. I got support from 2 people, Gauri and Alison, when we needed to configure desktop app and notifications. Will use the free version till Hotel business returns back to normal, after Covid 19 lock down is over.

Drift has been an incredible experience… Drift has been an incredible experience for our company. Our sales reps have the ability to quickly respond to conversations in real-time! Forget days or weeks of delayed response time. We have also opened a number of opportunities through the bot that might not have happened without Drift. As a whole we are extremely impressed by both the product and the team that makes up Drift - with their eagerness to help and quick response times to questions.

Excellent addition to the sales org I genuinely like Drift and the functionality it brings to my team. We are fairly new in taking on the project and are just starting to really see positive results. We get a large amount of traffic on our website and the chat feature is a must have to be competitive. We have seen millions in pipeline that we can attribute as coming from Drift. We are going to start utilizing the live view function soon to proactively chat with site visitors and help enhance their experience on our website.

horrible experience horrible experience. supports only the basics of whatever we wanted to achieve and then we had to find workarounds for the rest. their documentation images never matched the end result we could achieve, their support never knew how to help or avoided the question giving unhelpful alternatives, and, worst of all, after we have invested so much time into their product, they have now started sunsetting the features we use. absolutely no respect for their customers. avoid!

Increase conversions with live chat Drift allows customers to message you immediately, on any device. Instant live chat allows businesses to better serve their customers, and helps increase sales. There are some excellent premium options available, however their core offering is completely free. I have tried a dozen other live chat providers, however Drift remains my favourite - which is why I recommend Drift to all of my customers. Andrew, Total Website Design TotalWebsiteDesign.co.uk Google #1 for “Worthing Website Design”