Easy to use, loads of power and potential Easy to use, easy to build and easy to integrate with Salesforce!! There's a lot of potential to build pretty involved and almost expert system level ChatBots, even at the lower licence levels and plenty of opportunity to upgrade to AI and full NLP levels :)

Drift support is the best! My company is getting ready to launch Drift on our website in the coming week. I have to say, getting set up has been so easy, thanks to the great help of our Customer Success Manager, John R. He has been very helpful and provided video instructions, one-on-one meeting consultations, and quick answers to my email questions. All of the materials he has provided have been easy-to-follow and comprehensive, reflecting how intuitive and user-friendly the platform is to use during set-up. I am so excited for Drift to launch on our site, thanks to all of the great support we've received from John and everyone at Drift!

They're plugin is great but I noticed a… They're plugin is great but I noticed a slow down in page loading times. My setup was Genesis framework with Gutenberg, I wanted a clean setup with no bloat, prior utilizing Drift my page loaded in under 2 seconds. This went on to 8 seconds with the plugin set up in the back end. Since then I've switched to Astra, will give it a try again with this theme and then try on Genesis again. Overall, its a great service, the options and look of it looks great on my page. Will recommend Drift to others, they're bound to have better performance than I (switching to cloud and CDN should help I suppose)

Drift has been an incredible experience… Drift has been an incredible experience for our company. Our sales reps have the ability to quickly respond to conversations in real-time! Forget days or weeks of delayed response time. We have also opened a number of opportunities through the bot that might not have happened without Drift. As a whole we are extremely impressed by both the product and the team that makes up Drift - with their eagerness to help and quick response times to questions.

Thank you so much for some amazing… Thank you so much for some amazing days. 10/10 .. Really nice rooms, good food and really kind staff. We love your place and hopefully we will be back one day. All the best, Sophia and Peter from Copenhagen, Denmark.