They're plugin is great but I noticed a… They're plugin is great but I noticed a slow down in page loading times. My setup was Genesis framework with Gutenberg, I wanted a clean setup with no bloat, prior utilizing Drift my page loaded in under 2 seconds. This went on to 8 seconds with the plugin set up in the back end. Since then I've switched to Astra, will give it a try again with this theme and then try on Genesis again. Overall, its a great service, the options and look of it looks great on my page. Will recommend Drift to others, they're bound to have better performance than I (switching to cloud and CDN should help I suppose)

Drift is a great! Drift is a great conversational marketing tool. Makes it easier for your prospects and customers to connect with someone to get their questions answered right away. Love the ability to personalize your message for targeted accounts and pages they are visiting. One of the best customer support teams I've experienced as well!

Testing out Drift on our new marketing website... :) Just integrated Drift into our new marketing website. Such cool features! And really great that it is configurable both through the settings and via api. :D

Big fan of Drift Big fan of Drift! For context, I'm in sales for a small software company. Of the seemingly infinite number of tools we have, Drift is by far the easiest to learn, and has the coolest, most useful features. PLUS, our Drift representative is so attentive and helpful, which seems somewhat rare as a small business / medium business. Recommendations: • Download the mobile app - super helpful! (You'll have to search for "Drift.com Inc." because there are a lot of Drifting game apps.) • Use live chat to connect with prospects and answer questions as they check out your website. • Use Drift Video feature to let your leads know you're a real person. (You can also send gifs and screen captures!!) • Integrate your current lead outreach with Drift to see when prospects are on your website. (I follow this up with a phone call to which leads respond "I was just on your website!")

Drift is a 5/5 chat solution. Hey, So, my company started using Drift for our chat support requirements a few months ago. I have found this amazing so far. The pipelines make it really easy for me to track the chats for our different products. The filter system to find out my chats and other previous chats works nicely. I like the "Add Internal Note" option and how easily we can just attach files to send them over. Hence, 5 out of 5. Only one thing that you guys should also involve is the system of LIVE TRANSLATE. Let us say that one of my customer is from Netherlands. So, chats to him should get translated to DUTCH if I enable this feature. This will really make Drift a complete 5 out of 5. You can just use the location tracing feature to find out the country and start the LIVE TRANSLATE feature. It can help me to gather reviews from my customers.