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Trustify360 - Default Title

Drift

222 Berkeley Street, 02116, Boston, United States

http://www.drift.com

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4.50

Based on 20 Reviews

80.00%

10.00%

0.00%

10.00%

About Drift

With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.

Contact Info

http://www.drift.com
222 Berkeley Street, 02116, Boston, United States
[email protected]

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Thank you so much for some amazing… Thank you so much for some amazing days. 10/10 .. Really nice rooms, good food and really kind staff. We love your place and hopefully we will be back one day. All the best, Sophia and Peter from Copenhagen, Denmark.

Drift is a 5/5 chat solution. Hey, So, my company started using Drift for our chat support requirements a few months ago. I have found this amazing so far. The pipelines make it really easy for me to track the chats for our different products. The filter system to find out my chats and other previous chats works nicely. I like the "Add Internal Note" option and how easily we can just attach files to send them over. Hence, 5 out of 5. Only one thing that you guys should also involve is the system of LIVE TRANSLATE. Let us say that one of my customer is from Netherlands. So, chats to him should get translated to DUTCH if I enable this feature. This will really make Drift a complete 5 out of 5. You can just use the location tracing feature to find out the country and start the LIVE TRANSLATE feature. It can help me to gather reviews from my customers.

Easy to use, loads of power and potential Easy to use, easy to build and easy to integrate with Salesforce!! There's a lot of potential to build pretty involved and almost expert system level ChatBots, even at the lower licence levels and plenty of opportunity to upgrade to AI and full NLP levels :)

Love Drift Love Drift! Have used it with my past two companies. We always see a spike in engagement after we install it. So effective to be able to communicate directly with our users in real time. Drift's team is also incredibly helpful whenever I have a question or issue.

Great tool to grow Direct Booking! We use the free version and got a good number of leads in the first week itself. Now I realise the importance of Chat conversation to improve Direct Hotel Booking. I got support from 2 people, Gauri and Alison, when we needed to configure desktop app and notifications. Will use the free version till Hotel business returns back to normal, after Covid 19 lock down is over.

Drift

http://www.drift.com

About Drift

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Contact Info

Peter Decko

Shubham Raj

Phil Westerby-Jones

Kevin Braunschweig

Kanti Chaudhari