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Trustify360 - Default Title

Lyca Mobile USA

24 Commerce St., 07102, Newark, United States

http://lycamobile.us

Visit this site

4.25

Based on 20 Reviews

80.00%

0.00%

5.00%

15.00%

About Lyca Mobile USA

The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.

Contact Info

http://lycamobile.us
24 Commerce St., 07102, Newark, United States
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Nizar was of a great help Nizar was of a great help. He helped me address my query with meticulous detail and did a wonderful throughout my call. What a brilliant guy. Thankyou to him for assisting me. Kudos to his good work

Lycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?

Omar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…

Thank you, Soufiane. Hello Soufiane, Thank you for your service this morning. Really appreciate helping fixing the top-up activation issue. I have been using Lyca for several years and it is best for calling international. I'd prefer having a long term plan for Data as well. Have a great day. -Sujana

Inadequate and useless service I have purchased a ESIM with a plan on 21st April 2024, did all the proceedings to transfer my previous number from Mint mobile to Lycamobile. Then while I was scanning the QR code with one of your associates from helpline, she gave me wrong guidelines that hampered the settings of my mobile. After scanning the QR code, cellular network was working but my mobile data was not working. After 30 minutes of trying me and your associate failed and so she told me to delete the sim and she put up a request for a new QR code with the same number. Since then I have been waiting for a QR code and regularly calling your helpline for response but I cannot find any solution. I am out of any mobile network since last 3 days.

Lyca Mobile USA

http://lycamobile.us

About Lyca Mobile USA

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Aakash Panchal

Selva

Said Tibari

Rams

Momota