Kelly
GBThe Magic of Lycamobile Lycamobile service has been great for me, service is from ID 30955 operator. The account feature needs some minor improvements, however; the phone service is top notch! Keep up the good work.
Selva
GBLycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?
said dj
GBI like to thank the lycamobile for hiring good people on the customer service I like to thank the lycamobile for the good rate and also good customer service. Today I had a good experience with customer service. The guy was helpful and professional. THANK you Aymane (ID 30722). For being passionate with all questions I had .
Aakash Panchal
GBNizar was of a great help Nizar was of a great help. He helped me address my query with meticulous detail and did a wonderful throughout my call. What a brilliant guy. Thankyou to him for assisting me. Kudos to his good work
Ajournie Alexander
GBThis Has been the WORST EXPERIENCE This Has been the WORST EXPERIENCE . The customer service is such nasty work . I pray this company closes soon ! They will not let me transfer my number to a different company and the data/internet sucks ! I’ve reported them to each and every Bureau/company that I could’ve ! I never write review (Negative ones anyway) just know that I’m PISSED. And please don’t come under my review with an automated BS answer . May that company get what they deserve .