Shelley Allen
GBVery Patient Customer Service Rep 30513 Fatima Customer Service Rep Fatima (30513) was very patient with me when I could not hear her as she was trying to help me get my account transferred from AT&T to LycaMobile. I am partially deaf, and I could not hear some of the words Fatima was saying. I also did not remember something that a previous customer service rep had done, and that caused me to misunderstand some of what Fatima was trying to tell me. I am thankful Fatima is very patient and kind. Thank you, LycaMobile, for hiring good people.
Rams
GBThank you, Soufiane. Hello Soufiane, Thank you for your service this morning. Really appreciate helping fixing the top-up activation issue. I have been using Lyca for several years and it is best for calling international. I'd prefer having a long term plan for Data as well. Have a great day. -Sujana
Kelly
GBThe Magic of Lycamobile Lycamobile service has been great for me, service is from ID 30955 operator. The account feature needs some minor improvements, however; the phone service is top notch! Keep up the good work.
Mourad Bassou
GBI had the best customer service ever I had the best customer service ever Very nice and very patient representative His name is omar and his number is 30711 I’ve been with lycamobile for a long time I’ve never had such a good service Thank you
Ussy lay
GBAbdelOuahad 30693 I recently had the… AbdelOuahad 30693 I recently had the pleasure of speaking with a Lycamobile representative AbdelOuahad 30693 who went above and beyond in addressing my concerns, not just about the service, but regarding my previous interactions with other representatives as well. This individual showcased an exceptional level of empathy and professionalism throughout our conversation. Despite not being responsible for my initial issues, the representative offered a thoughtful perspective on how sometimes, customer service can vary due to different factors affecting representatives. His insights were incredibly enlightening, reminding me to consider the human aspect behind each interaction. He was not only supportive but also provided comforting advice on how holding onto negative experiences could impact my own mental health. Interacting with him was like talking to a friend who genuinely cares. This experience was, by far, the best customer service I've ever received. It was refreshing to encounter someone so dedicated to genuinely helping customers, beyond just resolving standard queries. His approach made a significant difference in my day and my outlook on future interactions with customer service. Thank you for the outstanding support and for showing true empathy and professionalism.Certainly THE best!!!!