Mourad Bassou
GBI had the best customer service ever I had the best customer service ever Very nice and very patient representative His name is omar and his number is 30711 I’ve been with lycamobile for a long time I’ve never had such a good service Thank you
Ussy lay
GBAbdelOuahad 30693 I recently had the… AbdelOuahad 30693 I recently had the pleasure of speaking with a Lycamobile representative AbdelOuahad 30693 who went above and beyond in addressing my concerns, not just about the service, but regarding my previous interactions with other representatives as well. This individual showcased an exceptional level of empathy and professionalism throughout our conversation. Despite not being responsible for my initial issues, the representative offered a thoughtful perspective on how sometimes, customer service can vary due to different factors affecting representatives. His insights were incredibly enlightening, reminding me to consider the human aspect behind each interaction. He was not only supportive but also provided comforting advice on how holding onto negative experiences could impact my own mental health. Interacting with him was like talking to a friend who genuinely cares. This experience was, by far, the best customer service I've ever received. It was refreshing to encounter someone so dedicated to genuinely helping customers, beyond just resolving standard queries. His approach made a significant difference in my day and my outlook on future interactions with customer service. Thank you for the outstanding support and for showing true empathy and professionalism.Certainly THE best!!!!
Rams
GBThank you, Soufiane. Hello Soufiane, Thank you for your service this morning. Really appreciate helping fixing the top-up activation issue. I have been using Lyca for several years and it is best for calling international. I'd prefer having a long term plan for Data as well. Have a great day. -Sujana
Said Tibari
MAOmar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…
Nar Rayamajhi
GBExcellent both affordability and reliability. It is very affordable and reliable. I had an opportunity to talk with a person named Mr. VIN, emp#30092, who resolved my issue, which I struggled with, switching from Xfinity to Lyca in a very professional and friendly manner. Thank you!