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Trustify360 - Default Title

Lyca Mobile USA

24 Commerce St., 07102, Newark, United States

http://lycamobile.us

Visit this site

4.25

Based on 20 Reviews

80.00%

0.00%

5.00%

15.00%

About Lyca Mobile USA

The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.

Contact Info

http://lycamobile.us
24 Commerce St., 07102, Newark, United States
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Nizar was of a great help Nizar was of a great help. He helped me address my query with meticulous detail and did a wonderful throughout my call. What a brilliant guy. Thankyou to him for assisting me. Kudos to his good work

This Has been the WORST EXPERIENCE This Has been the WORST EXPERIENCE . The customer service is such nasty work . I pray this company closes soon ! They will not let me transfer my number to a different company and the data/internet sucks ! I’ve reported them to each and every Bureau/company that I could’ve ! I never write review (Negative ones anyway) just know that I’m PISSED. And please don’t come under my review with an automated BS answer . May that company get what they deserve .

Lyca is lucky to have Nizar… This 5 star review is for Nizar not for the other cusotmer service rep working there in lyca. I had issue with the old sim and called to do sim swap , on my first call , lady (I didn't get her name ) was so rude and mean , she told in order to do sim swap we need to first find if there is any network issue on previous sim wth 🤦‍♀️and denied to sim swap. Then I hang up and called again at this time Nizar answered my call and he was so nice, he verify my frequently dialed num and verify old sim and all the required information before processing the sim swap and after verification of all information he did swap my sim and also helped me to enable wifi calling too.

Customer service from kindergarten The customer service is terrible. I had a (personal opinion) very easy question towards them and even for the 4th call they were not able to provide me the needed information - I heard 4 different versions why they could not help me and for the the last time I haven’t got any explanation. Also their response time is ridiculous, took them 4 days to reply - also without the needed details. If the plan wouldn’t have been good they provided I would give 1 star…

Early Days I had to talk to three people after much hanging on before I was put through to Quen on extension 30181 who was patient, knowledgeable and helpful. As a newcomer to Lyca Mobile I can only wait and see how they perform before commenting on the company............

Lyca Mobile USA

http://lycamobile.us

About Lyca Mobile USA

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Contact Info

Aakash Panchal

Ajournie Alexander

Saloni

Ádám Szegner

Jay