Aura - Identity Guard®

P.O. Box 222455, 20153-2455, Chantilly, VA, United States
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4.20
Based on 20 Reviews

5

80.00%

4

0.00%

3

0.00%

2

0.00%

1

20.00%
About Aura - Identity Guard®

Aura Identity Guard is an identity theft protection service that helps to protect your financial information, personal data, computer, privacy and more. From the company that has protected over 47 million customers for more than 20 years.

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D N
GB

I really appreciate Ms. Mary and specially Ms. Judith for the great customer service!ervice I really appreciate Ms. Mary and Ms. Judith for their very professional service in answering my questions regarding Identity Guard's plans. They made me have a lot more confidence in upgrade my plan with Identity Guard. Many Thanks To Ms. Mary and Judith for your outstanding services! Best regards, Dang Nguyen

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cg
GB

Only monitors 1 credit agency and you have to monitor the others Signed up this morning. 1 hr later I am canceling. Very difficult website to navigate. Help button closes window and logs you out. Was told if I want to monitor other 2 credit bureaus I have to call myself and speak to them directly. They do not offer reporting services on the other 2 agencies. NO ability to freeze or lock other services. They were not willing to close account until I started arguing with them

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Kim Aubel
GB

Identity Guard gets an A+ I can't say enough positive things about my interaction with the Identify Guard team. I interacted with the team that handles the initial call as well as the Alerts & Restoration Department. Both Alex and Jeff were so professional and helpful. They walked me through everything and were with me every step of the way, including speaking with the outside company that was the reason for the alert. They helped me understand options and offered excellent assistance. I am so happy I chose Identify Guard!

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Joe Rinaldis
GB

I called Identity Guard when I received… I called Identity Guard when I received a credit alert. Jeff took my information and connected us to the bank in question. Jeff walked me through the process, gave me excellent advice as how to further protect myself and explained everything extremely well. I am happy to be an Identity Guard member

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Nick
GB

I have just experienced an attack on my credit I have just experienced an attack on my credit. There were three separate attempts within three days to establish new credit cards using my identity. The service helped me the steps necessary to halt these attempts. I ended up enacting a complete freeze with the credit agencies. I also did a bank freeze. I subsequently found out someone had already opened a credit union account in my name.

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