I had an excellent experience I had a very good experience, which I shall put all the credit on to Deijah. She was helpful, professional, courteous, knowledgeable, patient, entertaining and nice. Cannot say enough about her, except this was the 2nd time I've spoken to her. I think you should clone her! Sincerely, Deborah Leigh Hill

I really appreciate Ms. Mary and specially Ms. Judith for the great customer service!ervice I really appreciate Ms. Mary and Ms. Judith for their very professional service in answering my questions regarding Identity Guard's plans. They made me have a lot more confidence in upgrade my plan with Identity Guard. Many Thanks To Ms. Mary and Judith for your outstanding services! Best regards, Dang Nguyen

Great live help from Identity Guard to stop fraud Identity Guard immediately alerted me with a fraud alert that someone was opening a bank card with Wells Fargo in my name. I called a live person at IDG who put me in touch with an IDG agent Leon. Leon on a live 54 minute call helped me navigate thru 4 Wells Fargo fraud departments to stop this fraud.

BIBI is the best representative of your company If only EVERY representative was as CARING and THOUGHTFUL, not to mention PATIENT as BIBI, our world would be a better place. She kept me calm and walked me through every stage to make sure I was protected and understood all my options. I'm forever grateful to this amazing person. Thank you, Bibi.

Successful and Patient Tech Support My install of the VPN and anti-virus triggered error messages about C++ and other missing files. I can't explain it fully because it involves missing files with the Windows install. But Patrik was very patient and knowledgeable and got me to delete the right files and eventually got the Identity Guard install to work fine. He explained clearly what was missing and what needed to be done and why and led me through it smoothly. I learned something about computers and got the program installed properly. Excellent work on his part!