Wonderfully helpful and cheerful Wonderfully helpful and cheerful. Give her a raise even though she has an Apple phone

Thanks Jannice! I haven’t yet decided how we will finance our project, but I had to come here and praise Jannice. She explained all our options so clearly and talked us through all of the potential impacts to credit. She had a bubbly and warm personality. I wish all support people would be like her!

Jannice was awesome Jannice was awesome! She made sure to resolve my issue in a quick and timely manner. She was also a delight to speak with!

Excellent Customer Service Jannice was very personable and a delight to talk to. She showed me how to use my system for new clients. I called slightly panicked because I am not tech savvy and I didn't use the system before. But, I hung up excited to share Hearth financing with my client. I know what to do, how to use it with our current CRM numbers and, sync invoices with our Quickbooks. Thank you Janice.

She was so helpful and stayed on the… Janice was so helpful and stayed on the line and walked me through the process when she could have hung up. Thanks for hanging in there with me. Appreciated the conversation this morning.