Jannice was awesome!! Jannice was awesome!!! I’m new to Hearth and I ran into what I thought was a denial for a customer. Jannice was able to instantly identify the problem, and just as quickly deliver a solution to my issue. She is extremely knowledgeable and helpful. She even called my customer to walk them through completing their application. Hearth you guy have a true asset in Jannice. Thanks again.

She was so helpful and stayed on the… Janice was so helpful and stayed on the line and walked me through the process when she could have hung up. Thanks for hanging in there with me. Appreciated the conversation this morning.

Thanks Jannice! I haven’t yet decided how we will finance our project, but I had to come here and praise Jannice. She explained all our options so clearly and talked us through all of the potential impacts to credit. She had a bubbly and warm personality. I wish all support people would be like her!

Jannice was ah-mazing Jannice was ah-mazing! She went above and beyond to help me when I was in a pickle. She got back to me 3 hours before she said she would and even sent me an email with the documentation I was looking for. She was cheerful, empathetic, helpful, and even slid in a few jokes! The way my Monday was going, I needed a good laugh and she delivered! She clearly loves helping her customers and never hesitated to give me advice for moving forward with the utilization of Hearth! Give that girl a raise! ❤️

Jannice did an awesome job helping me… Jannice did an awesome job helping me familiarize myself with the Hearth platform today. She is a pleasure to speak with and loved her little jokes! If Hearth is full of employees like Jannice, you are in great hands!