She was so helpful and stayed on the… Janice was so helpful and stayed on the line and walked me through the process when she could have hung up. Thanks for hanging in there with me. Appreciated the conversation this morning.

Jannice was ah-mazing Jannice was ah-mazing! She went above and beyond to help me when I was in a pickle. She got back to me 3 hours before she said she would and even sent me an email with the documentation I was looking for. She was cheerful, empathetic, helpful, and even slid in a few jokes! The way my Monday was going, I needed a good laugh and she delivered! She clearly loves helping her customers and never hesitated to give me advice for moving forward with the utilization of Hearth! Give that girl a raise! ❤️

She was awesome very helpful made my… She was awesome very helpful made my experience a very good one I was about to change my mind about this program until I got her help

Best customer service rep ever! She was wonderful! So personable, get attitude and sense of humor. Did not waste any of my time, short and sweet call but touched on everything necessary. Hands down the best customer service call I have ever had. She was prepared and walked me through the whole process. She’s an asset to the Hearth team :)

This company is full of deception and… This company is full of deception and rob their vendors by slipping in renewal fees, they will not notify you or give your company recourse. They are rude on the telephone and this company is a fraud. They charge our customers astronomical interest and they are of no value to your or your business. They should close their doors and never perform business again in this country.