Jannice did an awesome job helping me… Jannice did an awesome job helping me familiarize myself with the Hearth platform today. She is a pleasure to speak with and loved her little jokes! If Hearth is full of employees like Jannice, you are in great hands!

Typical bait and switch type finance… Typical bait and switch type finance programs. Misleading and sneaky back door rates up to 36% for people with excellent credit . Your initial contact sales reps are complete liars . I have kept a chronological order of all my dealings with HEARTH , and emails . I am definitely going to report these to the proper authorities. Disgusting practices, all blamed on the lenders , yet HEARTH is my contact for these companies. It’s called Bait and switch . Period.

Jannice was awesome Jannice was awesome! She made sure to resolve my issue in a quick and timely manner. She was also a delight to speak with!

Best customer service rep ever! She was wonderful! So personable, get attitude and sense of humor. Did not waste any of my time, short and sweet call but touched on everything necessary. Hands down the best customer service call I have ever had. She was prepared and walked me through the whole process. She’s an asset to the Hearth team :)

Jannice was awesome!! Jannice was awesome!!! I’m new to Hearth and I ran into what I thought was a denial for a customer. Jannice was able to instantly identify the problem, and just as quickly deliver a solution to my issue. She is extremely knowledgeable and helpful. She even called my customer to walk them through completing their application. Hearth you guy have a true asset in Jannice. Thanks again.