I have to agree with the majority of… I have to agree with the majority of people here, I have been with sky broadbabd many years and so far their service has been excellent.

We live in a small communal farmstead… We live in a small communal farmstead consisting of 6 dwellings, all suffering the same unacceptably slow broadband via copper landlines with no solution to our problem. After years of complaints and callouts to BT I heard of Skylight through a neighbour in the next valley. Inital contact was to set up a meeting to discuss solution as we live in a blind valley. Their attending engineer was positive, with a can-do attitude. As soon as my obligation was completed (pole erection, power etc) They installed their equipment in one day and hooray, in one fell swoop the end of all 6 dwellings suffering of slow and non existant broadband, and at a competetive price. Never looked back since.

Ignore Ignore... wrong company selected in error

friendly, helpful and efficient. I found Skylight Broadband to be friendly, helpful and efficient. They were not all "pushy" and dealt with any queries I had effectively without making me feel inadequate. I have not had to get any help since the installation, but I anticipate that their customer service will be first class.

Switched to sky few weeks ago, but no router no internet Switched to sky few weeks ago. Openreach arrived to install fibre. Very helpful. But sky had not sent router/hub. Phoned said , will be there in an hour. No sign. On account Not dispatched. Wrote a complaint , then dispatched. Royal mail tracking Not received till 15.11. phoned First person 3-5 days. No internet. Transferred to another. Made many excuses. Know problem with supplier but asked why we were not informed. Then said will arrive today. When told royal mail still not received, then said may be tomorrow. Could be 3-5 days. Very evasive. Extremely poor service to start with. Be warned.