Seamless, excellent customer service! Seamless, takes away a lot of the back and forth I had to deal with when processing credit cards and verifying ID. Highly recommended!

Not recommended for guests Unfortunately, I would not recommend guests to use the services offered by Chargeautomation. Since the data exchanged between the host and the guests are own by the hosts only and not Chargeautomation, it is very easy for a host to remove all the information incriminating them in case of conflict with the guests, without Chargeautomation being able to help. This puts the guests at a huge disadvantage, without any recourse to prove the host's wrongdoing. That being said, I very much appreciated the disponibility and implication of the team when I raised the issue to them, following a bad experience with a host. But as of now, I don't believe Chargeautomation offers enough guarantees to guests to not being treated unfairly by hosts.

ChargeAutomation is a great software ChargeAutomation is a great software. I didn't know what it was when I first got the link but it really helped me get quick access to the door code and pay my security deposit. I didnt have to keep messaging the Booking.com host to get details. It was all right there in the guidebook. Pretty cool tool. Id definitely recommend

Simple and smooth user experience I recently had to use ChargeAutomation for my business booking in Italy. It was very easy and smooth. I checked in, paid a security deposit, booked early check-in and received my access instructions - all via the same link. Very cool tool. Totally recommended

Great tool for hosts We use ChargeAutomation to collect security deposits, rental agreements, and some payments from guests when they book on various platforms. It's very nice to have a unified and automated system to handle this and allow guests to self service. After they complete their info they have access to our guidebook and keycode as well. In addition I would like to mention that ChargeAutomation support is pretty great. While the software is still maturing, the support team is quick to address issues and get fixes in from their dev team.