ChargeAutomation

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3.81
Based on 16 Reviews

5

68.75%

4

0.00%

3

0.00%

2

6.25%

1

25.00%
About ChargeAutomation

Payment Processing for Booking.com and Expedia Reservations.

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Romain
FR

Not recommended for guests Unfortunately, I would not recommend guests to use the services offered by Chargeautomation. Since the data exchanged between the host and the guests are own by the hosts only and not Chargeautomation, it is very easy for a host to remove all the information incriminating them in case of conflict with the guests, without Chargeautomation being able to help. This puts the guests at a huge disadvantage, without any recourse to prove the host's wrongdoing. That being said, I very much appreciated the disponibility and implication of the team when I raised the issue to them, following a bad experience with a host. But as of now, I don't believe Chargeautomation offers enough guarantees to guests to not being treated unfairly by hosts.

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