Amazing!! Definitely worth the money! One of my items came melted so I sent out an email about it and within an hour the problem was resolved and a replacement was shipped out. I absolutely love my order and they all smell and feel absolutely amazing, I'm so grateful for the quick replacement and the amazing customer service!!

Product leaked in transit and has damaged lid I had an issue with a product leaking in transit and emailed customer service and literally heard back from them in a couple minutes and within five minutes a new replacement order was completed! My daughter forgot to add her discount code on her order before submitting and immediately emailed Truly and they gladly credited her discount back. In our two experiences as first time Truly customers we have had outstanding customer service!! Thank you for that!! It’s so rare.

Everyone who responded to my emails was AMAZING!!! Everyone responded to my email within 5 to 10 minutes maybe even less (at 1:30am also) I was switched over to 3 different reps and everyone knew all my information so I didn’t have to retype everything again. All this was done thru email which I love! Everyone who responded to my e-mail was AMAZING!!!!!

Awesome Easy to use website, excellent deals that are automatically applied to cart. Couldn't be better!

Very disappointed Very disappointed. 3 products were shattered when I received my order. What’s worse - I opened the box on my bed next to my 14 year old daughter. Shards of glass went everywhere, because I didn’t know the glass jars were broken until I unraveled the brown paper. What happened to the bubble wrap? I have cuts on my thumb and index finger. I’m over it. I have many photos of everything. My first experience with this company. Horrible.