I had a bad smelling product. I had a bad smelling product and you guys reached out to me to make it better. That alone was nice of you and I appreciate it. I sent all the necessary pictures of the product and quickly got fixed up with a new one on the way. I really appreciate it and I’m excited that you guys have such great customer support. Thank you, I look forward to a new product (coco rose fudge) and hopefully it smells good.

I was having issues ordering my product… I was having issues ordering my product yesterday and a couple of team support told me what to do so I waited until this morning. Got another email saying they safe by cart and now I just place order. Can’t wait to try it. Thank you for all your help. Much appreciate it.

All around amazing honestly! They are incredibly helpful with customer service when you need adjusting with your order! The products are surprisingly clearing my strawberry legs and all smell amazing! :)

Wrong item received in bundle I contacted Truly Beauty about my order because I received an item that was not in the Unicorn Blast Bundle and after sending an email to them with photos of the label and the item I received incorrect, Ignacio and Ilonah were very helpful to send the correct item. Applause to them. Thank you team! I LOVE TRULY BEAUTY!

Very disappointed Very disappointed. 3 products were shattered when I received my order. What’s worse - I opened the box on my bed next to my 14 year old daughter. Shards of glass went everywhere, because I didn’t know the glass jars were broken until I unraveled the brown paper. What happened to the bubble wrap? I have cuts on my thumb and index finger. I’m over it. I have many photos of everything. My first experience with this company. Horrible.