tsoHost

5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, UB3 1HA, Hayes, United States
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4.15
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

0.00%

1

20.00%
About tsoHost

Founded more than a decade ago, tsoHost is a leading UK-based provider of domain names, web hosting, virtual private servers and online security products. Relied on by more than 250,000 bloggers and businesses worldwide, the company has been built on a bedrock of three principles – experience, simplicity and customer service with calibre. Flagship products include tailored WordPress hosting packages, next generation cPanel-managed hosting bundles, and game-changing fully managed VPS hosting.

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  • 5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, UB3 1HA, Hayes, United States

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JUDITH NICHOLLS
GB

Thank you David Thank you David Online chat with David was very helpful. After telling me how to stop getting spam emails purporting to be from GoDaddy, he sorted out a way of making our website safer. Although I am a complete dumbo when it comes to website technology etc he patiently guided me through a complicated procedure. Thank you so much David

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Rob
GB

Worst Customer Service on the Planet. Worst Customer Service on the Planet. Site got hacked - Database Injected. Domain Re-directed. Could not initiate Backup of Database using their system. Nor could they. Contacted their Fraud Department. No reply 48 hours later. Support Department - its been escalated because its a problem their end. Still waiting 48 hours later. Meanwhile our e-commerce site is down losing business because their database backup system is not working. No emails. No contact No support Why?? Save your money = go elsewhere

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Luke Whiteside
GB

What an amazing company TSO are… What an amazing company TSO are especially Nada, she sorted out my SSL certification so swiftly and efficiently.I would highly recommend TSO particularly if you deal with Nada !!

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robert wilson
GB

The problem was fixed timeously The problem was fixed timeously. There is no issue there. It is how it was fixed that impressed. Martin took time to listen & understood the gravity. His responses thereafter were notably effective. Communications were concise sometimes employing a light sprinkling of well placed candour for additional clarity. Straight to the heart of the matter, no faffing about moved matters along expeditiously. Aside of the speed & skill he employed, I found Martin's approach properly professional thus he gets my first ever five star award.

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Bobby
GB

Email suddenly stopped working at 3pm… Email suddenly stopped working at 3pm yesterday across all my devices. Saying failure to connect to server so clearly a technical issue at TSOHOST side. No live chat, no phone number for support so had to raise a ticket for help on their supposedly 24x7 support. 24 hours later no response and no email working which is crucial for me. Do not use them! Update: ZH I am still waiting for your private message for my personal details. Update 2: The response below from the business is clearly just a placeholder with no real urgency as I have still not received the message for my personal details. To save you time the ticket I have already raised is #3683448 Still waiting. This is beyond ridiculous. Is this company still even trading???

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