Indi
GBAndrew was great Andrew was really helpful and went the extra mile to help troubleshoot the issues I was having with my website following using a third-party tool. I really appreciated their help and the level of detail they provided into the issue. Thank you.
Elizabeth Thorne
GBI love these people but... I love these people. Very easy to do business with and responsive, knowledgeable. One drawback- GLACIAL email servers. I wish I had a quid for every time in a week I get an email confirmation link mailed to me from a new site that expires in 10 minutes, and by the time it shows up in my inbox it has expired. I have contacted tech support about this a number of times and they said, "The response is within what we consider an acceptable window". Sorry- if I can't get signup links from sites in 15 minutes, that's not acceptable.
David Mancini
GBVery quick and efficient response from the Chat room Very quick response from the Chat room. The operative, Nada, was very patient and polite with me (an 83 year old client with very little computer knowledge!) and remedied the problem quickly.
Luke Whiteside
GBWhat an amazing company TSO are… What an amazing company TSO are especially Nada, she sorted out my SSL certification so swiftly and efficiently.I would highly recommend TSO particularly if you deal with Nada !!
Sara
GBI have been with this company for over… I have been with this company for over 10 years with no concerns, but the last 18 months have been shocking! Their live chat customer service no longer exists, and they take days beyond days to respond to a simple request. Worse still, they set it up incorrectly and then take even more days to fix their errors. I will eventually move over to Siteground as a host as their customer service is out of this world compared to Tsohost's current trash.