Sara
GBI have been with this company for over… I have been with this company for over 10 years with no concerns, but the last 18 months have been shocking! Their live chat customer service no longer exists, and they take days beyond days to respond to a simple request. Worse still, they set it up incorrectly and then take even more days to fix their errors. I will eventually move over to Siteground as a host as their customer service is out of this world compared to Tsohost's current trash.
Zoran Vidovski
GBThank you NADA Thank you to tsoHost for the support they have especialy NADA. She was so nice and helpfull. Guiding me through the proces to sort my problem out and as well doing it for me, saving me from going through the whole stress. Thank you NADA and all the best to you and the team.
robert wilson
GBThe problem was fixed timeously The problem was fixed timeously. There is no issue there. It is how it was fixed that impressed. Martin took time to listen & understood the gravity. His responses thereafter were notably effective. Communications were concise sometimes employing a light sprinkling of well placed candour for additional clarity. Straight to the heart of the matter, no faffing about moved matters along expeditiously. Aside of the speed & skill he employed, I found Martin's approach properly professional thus he gets my first ever five star award.
JUDITH NICHOLLS
GBThank you David Thank you David Online chat with David was very helpful. After telling me how to stop getting spam emails purporting to be from GoDaddy, he sorted out a way of making our website safer. Although I am a complete dumbo when it comes to website technology etc he patiently guided me through a complicated procedure. Thank you so much David
Happy Customer
GBI am very impressed with the support… I am very impressed with the support provided by Theodora Maria and the billing team today. Excellent from start to finish. Theodora Maria answered my chat request quickly and was very resourceful. Even though the issue I had needed further investigation (we had to raise a ticket) it was resolved within 15 minutes!